Tag: omnichannel

The Future of Grocery Shopping is Omnichannel

Food and beverage stakeholders already know that to guarantee a sale, one must meet consumers where they are. Today, that’s online. Nearly 70% of consumers purchase groceries online in some capacity, according to recent data …

BREAKING: Foxtrot, Dom’s Kitchen & Market to Close

Foxtrot and Dom’s Kitchen & Market have closed their doors effective immediately. The closure will affect 33 Foxtrot locations and 2 Dom’s locations across Chicago, Austin, Dallas and D.C. areas.

FI Spotlight: Best Practices For Omnichannel Strategy

Join us on this episode of FI Spotlight as we delve into the best practices of omnichannel strategy with special guest John Carroll, President of Digital Commerce + Advanced Analytics at Acosta Group. Discover top-line ...

The Future of Retail, Part 3: The Immersive Retail Environment

“Customers will step into a retail environment where every interaction is personalized, guided by AI algorithms that efficiently navigate shoppers through aisles and offer tailored product suggestions in real time,” fostering brand loyalty and elevating the consumer experience to “unprecedented satisfaction levels.”

Report Reveals Scarcity of Retail Innovation

From number-crunching untold volumes of data to helping streamline inventory, supply chain, and predictive market trends, there is no digital limit to what AI can help operators achieve.

Mallwalking, Food Courts, and Retail Are Back

E-commerce has not only failed to kill the great American retail experience but is helping it thrive as sales associates and vendors large and small are using the omnichannel to attract customers, enhance sales, and reduce customer acquisition costs.

Analysis: How to Win Back E-Commerce Shoppers

While the end of the pandemic has been mostly good news for grocers, the return to in-store shopping has taken its toll on grocery e-commerce. More than half (52%) of consumers have stopped using the …

Retail Media Networks Are Poised to Explode

Believe the hype – major American retailers and grocers are spending big money on retail media networks (RMNs). Walmart has Walmart Connect. Target reaches consumers using Roundel. Kroger has its Precision Marketing network, Albertsons its …

How to Win Over Evolving Omnichannel Shoppers

Common sense wins the day in most respects, and a little data goes a long way toward verifying collective gut-checks, especially during inflationary years. And though the U.S. has landed a little softer than feared …

3 Trends Reshaping Grocery

New research from analytics firm Placer.ai noted the steps that successful grocery chains are taking in 2023 to outpace the competition amid inflation.

Case Study: Foxtrot Reimagining C-Store Experience

Foxtrot, a modern convenience store chain with an all-day café and a 30-minute delivery app, aims to expand into more metropolitan areas following its $100 million Series C raise in January. What differentiates Foxtrot from …

Analysts: Brands Must Embrace Omnichannel Approach

In today’s omnichannel world, customer loyalty is difficult to earn and just as tough to maintain. With that, keeping pace with customers’ evolving tastes is an undeniably tall task. These issues were analyzed recently during …

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The Omnichannel Shift Transforming CPG Companies

For the last 5 years, many people believed that CPG e-commerce would be dominated by an Amazon-like model based on fulfillment from warehouses. This deeply impacted their organization, ways of working and analytics. However, shoppers …

E-Commerce: The New Normal

E-commerce is no longer considered an option for retailers if they want to keep up with competition. The average online grocery shopper spends 32.7% of the grocery budget online, according to a report from Acosta. …