As restaurants compete in an increasingly “phygital” world, blending digital and physical experiences is key to meeting consumer expectations in 2025. Restaurant-tech company Tillster expects curbside pickup to ramp up, too.
Black Friday 2024 showcased omnichannel’s growing dominance, with online sales surging nearly 15%. Experts noted that while Black Friday has evolved into a season-long event, its role remains pivotal, sparking optimism for a strong holiday shopping season.
As consumers buckle under the weight of financial pressures, this holiday shopping season will look a bit different than its predecessors.
Food and beverage stakeholders already know that to guarantee a sale, one must meet consumers where they are. Today, that’s online. Nearly 70% of consumers purchase groceries online in some capacity, according to recent data …
Foxtrot and Dom’s Kitchen & Market have closed their doors effective immediately. The closure will affect 33 Foxtrot locations and 2 Dom’s locations across Chicago, Austin, Dallas and D.C. areas.
“Customers will step into a retail environment where every interaction is personalized, guided by AI algorithms that efficiently navigate shoppers through aisles and offer tailored product suggestions in real time,” fostering brand loyalty and elevating the consumer experience to “unprecedented satisfaction levels.”
Grocery shoppers are adapting their buying patterns in response to economic uncertainties and external influences in 2024.
From number-crunching untold volumes of data to helping streamline inventory, supply chain, and predictive market trends, there is no digital limit to what AI can help operators achieve.
“Choose a future that puts people first – if we keep doing that, we can help people around the world live a better life. That’s what we want to do – that’s the world we want to help create.”
LSEG analysts estimated Amazon’s advertising business will increase nearly $3 billion over last year’s fourth quarter to $14.2 billion as a result, Reuters reported.
E-commerce has not only failed to kill the great American retail experience but is helping it thrive as sales associates and vendors large and small are using the omnichannel to attract customers, enhance sales, and reduce customer acquisition costs.
The biggest supply chain disruptions in recent memory have passed but their impacts are still being felt by cautious consumers. According to a recent Ipsos poll, nearly two-thirds (65%) of Americans say that grocery stock …
While the end of the pandemic has been mostly good news for grocers, the return to in-store shopping has taken its toll on grocery e-commerce. More than half (52%) of consumers have stopped using the …
Believe the hype – major American retailers and grocers are spending big money on retail media networks (RMNs). Walmart has Walmart Connect. Target reaches consumers using Roundel. Kroger has its Precision Marketing network, Albertsons its …
Common sense wins the day in most respects, and a little data goes a long way toward verifying collective gut-checks, especially during inflationary years. And though the U.S. has landed a little softer than feared …
A new study found that 78% of Gen Zers are concerned about the economy and, somewhat surprisingly, 97% of the youthful cohort still shops in-store.
New research from analytics firm Placer.ai noted the steps that successful grocery chains are taking in 2023 to outpace the competition amid inflation.
Offerings such as member pricing boast potential to simultaneously grow market share and increase loyalty program penetration for grocers.
Omnichannel grocery is here to stay, and while operating in multiple channels can increase profits, it can also increase challenges.
Providing a seamless experience is more than one great transaction—it’s using omnichannel opportunities to meet shoppers wherever they are.
Grocery delivery is here to stay, but the option can be costly for grocers. Here is expert advice from fulfillment professionals on how to maximize profitability.
As retailers seek to increase sales via digital channels, Walmart will use livestream video to create immersive shoppable experiences.
Grocery delivery is here to stay, but the option can be costly for grocers. Here is expert advice from fulfillment professionals on how to maximize profitability.
Industry insiders say retailers must offer deeper product information – beyond just labeling – to attract the attention of today’s consumers, many of whom demand environmentally friendly products.
Foxtrot, a modern convenience store chain with an all-day café and a 30-minute delivery app, aims to expand into more metropolitan areas following its $100 million Series C raise in January. What differentiates Foxtrot from …
In today’s omnichannel world, customer loyalty is difficult to earn and just as tough to maintain. With that, keeping pace with customers’ evolving tastes is an undeniably tall task. These issues were analyzed recently during …
For the last 5 years, many people believed that CPG e-commerce would be dominated by an Amazon-like model based on fulfillment from warehouses. This deeply impacted their organization, ways of working and analytics. However, shoppers …
Food Institute Focus РVC Investment Trends in Food & Beverage – Insights from Harbinger Ventures and Boulder Food Group
E-commerce is no longer considered an option for retailers if they want to keep up with competition. The average online grocery shopper spends 32.7% of the grocery budget online, according to a report from Acosta. …
Food Institute Focus – Omnichannel Shoppers Will Dominate by 2025
