The race to integrate AI chatbots into third-party food delivery apps is on, but major players like DoorDash and Uber Eats are holding their cards close to their chest, for now. Neither company has publicly …
The third-party delivery market has had a large number of competitors over the years, but it looks it’s headed toward becoming a duopoly.
Inflation is on the rise, the economy is in a downturn, and consumers have returned to shopping in-person in pursuit of discounts—all of which spells trouble for instant-delivery companies.
Companies like McDonald’s are allowing workers to access hourly pay on demand in the hopes of shoring up the ongoing labor shortage.
A slowdown in venture capital funding and growing prospects for a recession has restaurant tech firms tightening their belts.
Nine out of 10 customers have had a food delivery order go wrong, according to a recent survey by Circuit, a route-planning app for delivery drivers. In fact, the survey of 1,066 American consumers who …
Third-party delivery firms are making headlines again. A growing number of investors, customers, and workers are fed up as the companies hemorrhage money and relentlessly chase growth— burning cash, customers, and vendors along the way …
Is the relationship between third-party delivery companies and restaurants starting to fray? A Grubhub promotion offering free lunch to all New York City customers on Tuesday turned into chaos for both restaurants and customers. The app was offering …
Remaining Unprofitable The global market for third-party delivery companies swelled to $150 billion as of September 2021, tripling since 2017, according to research from McKinsey & Company. While restrictions related to the COVID-19 pandemic helped …
From robots to scheduling software, restaurants are implementing all types of new technology into their operations of late. With so many new developments this year, The Food Institute decided to take a closer look at …
Since the outset of the pandemic, foodservice delivery companies have become a staple of many American consumers’ habits. While they offered a lifeline to hungry consumers earlier in the pandemic during forced closures, many of …
New research on consumers who use food-delivery companies like UberEats, GrubHub and DoorDash indicates that today’s food-delivery customers tend to be young and wealthy. Virtual brand company Nextbite’s white paper revealed that 71% of survey …
Chicago residents in need of last-minute ingredients are in luck. Getir, the Turkish provider of ultrafast, 10-minute grocery delivery, started operations in the Windy City this week. The company, which was founded in Istanbul in …
In a recent Barclays conference call, a team of analysts discussed the success of gig delivery and how it could become a compelling offering for retailers. Here’s a look at the key takeaways from the …
While Amsterdam-based e-grocery platform Picnic recently made headlines by raising $707 million in a Series D funding round led by the Bill & Melinda Gates Foundation, perhaps the bigger news is how Picnic and other food …
As major companies are turning to alcohol delivery, they’ll face more regulation in New York City and perhaps beyond. Here’s a closer look at the issues at play: FOOD DELIVERY EXPANDS INTO ALCOHOL DELIVERY Food …
Dave Portnoy, founder of the pop culture site Barstool Sports, is jumping in on the virtual ghost kitchen trend, partnering with Planet Hollywood founder Robert Earl to launch a virtual restaurant concept built around the …
It seems like every few weeks food delivery apps are finding themselves in hot water. Most recently, Chicago officials accused both DoorDash and Grubhub of harming city restaurants and customers through high fees and other deceptive …
Albertsons Cos. has begun piloting an Instacart-powered online grocery pickup service in six major cities. The new click-and-collect service, which is currently available in 40 stores, will work in tandem with Albertsons’ Drive Up & …
Vending machines are no longer just for snacks and drinks. Today’s “next-generation” vending machines can serve up fresh salads and hot pizza in a matter of minutes. With that, Technavio predicts that the intelligent vending …
As we approach the second half of 2021, the outlook for food delivery is starting to shift in a few noteworthy respects. NEW, LOCAL CHALLENGERS ENTER THE MARKET Big delivery apps including Uber, Grubhub, and …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down QSR menu price hikes, alt-meat’s ascent, and the so-called “meme-stock” trend that’s starting to impact restaurant chains. The Food Institute Podcast · …
The 2020 pay package of DoorDash CEO Tony Xu far exceeded that of most S&P 500 CEOs. However, it’s not the only one to raise eyebrows. In fact, CEO compensation rose to an average $15.3 million …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the JBS cyber attack, Tesla’s reported restaurant plans, and the abrupt departure of Tyson’s CEO. The Food Institute Podcast · FI Fast …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the latest innovations in plant-based protein, a predicted slump for delivery apps, millennials’ favorite brands, and more. To listen, click the play/arrow button …
The food delivery app industry is facing a potentially drastic slump in sales, according to a new study by the Social Sciences Research Network, which tracked 27 delivery apps, including Grubhub, DoorDash and Uber Eats. …
In many ways, the pandemic has been a boom time for third-party delivery platforms, which have benefited from consumers largely hunkering down at home and summoning dinners to their doorstep. But business is rapidly changing …
After raising an eye-opening $3.4 billion in its IPO, DoorDash is spending its funds strategically. For starters, the delivery company is acquiring meal preparation startup Chowbotics. DoorDash’s revenue rose 226% year-over-year, to $1.92 billion, in …
While Sunday’s Super Bowl will be the perfect platform to highlight the changing of the guard between superstar NFL quarterbacks Tom Brady and Patrick Mahomes, the food industry will also have some significant changes on …
Super Bowl parties may look different this year, but food will still be a major part of them. Frito-Lay estimates a 21% increase in snacking vs. previous Super Bowls as more consumers plan to watch …
Some upstart brands that saw strong sales in 2020 will keep the momentum going by airing Super Bowl advertisements for the very first time. Other, more established brands are directing traditional ad budgets for the …
DoorDash raised $3.4 billion in its IPO, making it the second highest IPO in 2020, according to Renaissance Capital. The IPO represents a year of massive growth for the food delivery company. In the first …
Grubhub released its 2020 Year in Food report, analyzing what foods were most popular with diners this year. Consumers turned back to comfort foods and caffeine to get through the pandemic, turning away from vegan …
The year 2020 has been like no other in recent memory. The pandemic has left Americans with many new government-enacted laws which were instituted in order to keep people as safe as possible and they …
DoorDashfiled for its IPO on Nov. 13, reported The Wall Street Journal (Nov. 13). The filing revealed the company’s rapid growth during the pandemic, as revenue for the September quarter more than tripled from the …
In 2020 election referendums, voters approved two milestone initiatives that amount to a win and loss for food-industry companies in two states. California workers with app-based ride-hailing and delivery services will remain independent contractors after …
