Despite consumer cost-consciousness in 2025, third-party delivery giants Uber, DoorDash, and Instacart have defied expectations with double-digit order growth. Now, investors are betting big on a future in which streamlined logistics keep customers engaged.
Food delivery giants like DoorDash, Uber Eats, Instacart, and Grubhub are making bold strategic moves – from acquisitions to service diversification – to capture both consumer loyalty and merchant partnerships. As competition heats up, these platforms are doubling down on technology, international expansion, and grocery delivery integration.
The National Grocers Association recently led efforts to urge Congress to reject a proposal that will slash SNAP funding by 20%.
The latest FI Fast Break news podcast touches on Starbucks’ big plans to boost afternoon traffic, an uptick in cyberattacks, and more.
Grubhub recently announced it is bringing Seamless back as a standalone brand specifically for the NYC community. The strategy endeavors to target the market as part of the “next chapter” in its partnership with Wonder.
The global clean-label ingredients market is expected to reach $212 billion by 2035, driven by increased consumer awareness of the health risks associated with artificial preservatives. The demand for minimally processed foods is prompting companies to prioritize ingredient transparency.
Food delivery shoppers are becoming more price sensitive, indicating that platforms will have to get creative to ensure profits. One key growth lever for companies in 2025 is reinforcing their commitments to grocery, the often-overlooked food delivery service next to restaurants.
Instacart, DoorDash, and Just Eat Takeaway have all entered the retail media space and are continuing to deliver on unique advertising capabilities for CPGs and retailers.
In this week’s FI News Review, FI Reporter Brittany Borer sits down with FI Business Writer Grace Garwood to discuss the current state of third-party delivery services.
For now, third-party delivery companies are operating full speed ahead. But how much are consumers willing to pay for convenience?
Even in the face of record inflation, consumers have remained resilient and have stuck with third-party delivery apps for the convenience of a delivered meal. But what exactly did they order in 2023?
The race to integrate AI chatbots into third-party food delivery apps is on, but major players like DoorDash and Uber Eats are holding their cards close to their chest, for now. Neither company has publicly …
The third-party delivery market has had a large number of competitors over the years, but it looks it’s headed toward becoming a duopoly.
Inflation is on the rise, the economy is in a downturn, and consumers have returned to shopping in-person in pursuit of discounts—all of which spells trouble for instant-delivery companies.
Companies like McDonald’s are allowing workers to access hourly pay on demand in the hopes of shoring up the ongoing labor shortage.
A slowdown in venture capital funding and growing prospects for a recession has restaurant tech firms tightening their belts.
Nine out of 10 customers have had a food delivery order go wrong, according to a recent survey by Circuit, a route-planning app for delivery drivers. In fact, the survey of 1,066 American consumers who …
Third-party delivery firms are making headlines again. A growing number of investors, customers, and workers are fed up as the companies hemorrhage money and relentlessly chase growth— burning cash, customers, and vendors along the way …
Is the relationship between third-party delivery companies and restaurants starting to fray? A Grubhub promotion offering free lunch to all New York City customers on Tuesday turned into chaos for both restaurants and customers. The app was offering …
Remaining Unprofitable The global market for third-party delivery companies swelled to $150 billion as of September 2021, tripling since 2017, according to research from McKinsey & Company. While restrictions related to the COVID-19 pandemic helped …
From robots to scheduling software, restaurants are implementing all types of new technology into their operations of late. With so many new developments this year, The Food Institute decided to take a closer look at …
Since the outset of the pandemic, foodservice delivery companies have become a staple of many American consumers’ habits. While they offered a lifeline to hungry consumers earlier in the pandemic during forced closures, many of …
New research on consumers who use food-delivery companies like UberEats, GrubHub and DoorDash indicates that today’s food-delivery customers tend to be young and wealthy. Virtual brand company Nextbite’s white paper revealed that 71% of survey …
Chicago residents in need of last-minute ingredients are in luck. Getir, the Turkish provider of ultrafast, 10-minute grocery delivery, started operations in the Windy City this week. The company, which was founded in Istanbul in …
In a recent Barclays conference call, a team of analysts discussed the success of gig delivery and how it could become a compelling offering for retailers. Here’s a look at the key takeaways from the …
While Amsterdam-based e-grocery platform Picnic recently made headlines by raising $707 million in a Series D funding round led by the Bill & Melinda Gates Foundation, perhaps the bigger news is how Picnic and other food …
As major companies are turning to alcohol delivery, they’ll face more regulation in New York City and perhaps beyond. Here’s a closer look at the issues at play: FOOD DELIVERY EXPANDS INTO ALCOHOL DELIVERY Food …
Dave Portnoy, founder of the pop culture site Barstool Sports, is jumping in on the virtual ghost kitchen trend, partnering with Planet Hollywood founder Robert Earl to launch a virtual restaurant concept built around the …
It seems like every few weeks food delivery apps are finding themselves in hot water. Most recently, Chicago officials accused both DoorDash and Grubhub of harming city restaurants and customers through high fees and other deceptive …
Albertsons Cos. has begun piloting an Instacart-powered online grocery pickup service in six major cities. The new click-and-collect service, which is currently available in 40 stores, will work in tandem with Albertsons’ Drive Up & …
Vending machines are no longer just for snacks and drinks. Today’s “next-generation” vending machines can serve up fresh salads and hot pizza in a matter of minutes. With that, Technavio predicts that the intelligent vending …
As we approach the second half of 2021, the outlook for food delivery is starting to shift in a few noteworthy respects. NEW, LOCAL CHALLENGERS ENTER THE MARKET Big delivery apps including Uber, Grubhub, and …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down QSR menu price hikes, alt-meat’s ascent, and the so-called “meme-stock” trend that’s starting to impact restaurant chains. The Food Institute Podcast · …
The 2020 pay package of DoorDash CEO Tony Xu far exceeded that of most S&P 500 CEOs. However, it’s not the only one to raise eyebrows. In fact, CEO compensation rose to an average $15.3 million …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the JBS cyber attack, Tesla’s reported restaurant plans, and the abrupt departure of Tyson’s CEO. The Food Institute Podcast · FI Fast …
