Tag: Uber Eats

AI Chatbots Are Coming to a Food Delivery App Near You

The race to integrate AI chatbots into third-party food delivery apps is on, but major players like DoorDash and Uber Eats are holding their cards close to their chest, for now. Neither company has publicly …

Pizza Chains’ New Recipes for Success

Domino’s and Pizza Hut are two of the largest pizza chains in the U.S., but each have encountered some turbulence in recent years. In April, Domino’s reported a slowdown in its delivery business, and Pizza …

Will Instant Delivery Survive Post-Covid?

Inflation is on the rise, the economy is in a downturn, and consumers have returned to shopping in-person in pursuit of discounts—all of which spells trouble for instant-delivery companies.

Consumer Survey: Delivery Apps Often Fail to Deliver

Nine out of 10 customers have had a food delivery order go wrong, according to a recent survey by Circuit, a route-planning app for delivery drivers. In fact, the survey of 1,066 American consumers who …

Ultrafast Food Delivery May Be Slowing Down

For some time, it seemed like there was a new app every week promising New Yorkers food and other deliveries in 15 minutes or less. Now, it looks like there could be a bump in …

Analysis: Four Top Consumer Delivery Trends from 2021

Since the outset of the pandemic, foodservice delivery companies have become a staple of many American consumers’ habits. While they offered a lifeline to hungry consumers earlier in the pandemic during forced closures, many of …

Which Consumers Are Driving Food Delivery Growth?

New research on consumers who use food-delivery companies like UberEats, GrubHub and DoorDash indicates that today’s food-delivery customers tend to be young and wealthy. Virtual brand company Nextbite’s white paper revealed that 71% of survey …

Delivery Innovation Hitting Higher Gear, Especially in U.S.

Chicago residents in need of last-minute ingredients are in luck. Getir, the Turkish provider of ultrafast, 10-minute grocery delivery, started operations in the Windy City this week. The company, which was founded in Istanbul in …

What Does the Future Hold for Delivery Apps?

It seems like every few weeks food delivery apps are finding themselves in hot water. Most recently, Chicago officials accused both DoorDash and Grubhub of harming city restaurants and customers through high fees and other deceptive …

Uber Eats Makes Significant Inroads with Food Retailers

Consumers in over 400 cities can now have their groceries delivered by Uber. The company’s Uber Eats division recently partnered with 1,200 Albertsons-owned stores, as well as 25 Costco locations across Texas—marking Uber’s first pilot …

FI Fast Break: April 30, 2021

This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the latest innovations in plant-based protein, a predicted slump for delivery apps, millennials’ favorite brands, and more. To listen, click the play/arrow button …

Study: Delivery Apps Destined for Steep Decline in Business

The food delivery app industry is facing a potentially drastic slump in sales, according to a new study by the Social Sciences Research Network, which tracked 27 delivery apps, including Grubhub, DoorDash and Uber Eats. …