Foodservice Archive > Page 8

Has Chick-fil-A Unveiled the Drive-Thru of the Future?

Chick-fil-A is testing an express drive-thru lane to speed up mobile order pick-up. The company calls its Express Drive-Thru model a “game changer” that will streamline the experience for its nearly 50 million mobile app …

Cold Beverages Red Hot at Coffee Fest 2022

CHICAGO – While coffee shops had previously been viewed as a “third place” to hang out and meet friends over a cup of hot java, shops are evolving to offer more cold beverages along with …

Consumer Survey: Delivery Apps Often Fail to Deliver

Nine out of 10 customers have had a food delivery order go wrong, according to a recent survey by Circuit, a route-planning app for delivery drivers. In fact, the survey of 1,066 American consumers who …

Restaurateur Stephen Schrutt on What Makes Gen-Z Tick

Every generation brings change, but Generation Z has an important distinction: It’s the first generation to have grown up in the digital era and members have high standards for how to spend their time online. …

Summer Fancy Food Show Highlights What’s Next in Plant-Based

Plant-based was a unifying theme at the Specialty Food Association’s 2022 Summer Fancy Food show last week, with companies showcasing unique innovations across multiple food and beverage categories. With that, the plant-based specialty retail market …

Menu Innovation Spurring Breakfast’s Revival at Restaurants

As professionals return to offices and on-site work post-pandemic-peak, restaurants are revitalizing breakfast service in a trend back toward innovative items with international influences. Chains are driving morning traffic back with discounts and deals, TODAY …

3 Key Takeaways from Summer Fancy Food Show

NEW YORK CITY – The lingering pandemic has done little to dampen consumer demand for specialty food. This was certainly apparent Monday at Specialty Food Association’s Summer Fancy Food Show. The Javits Center was abuzz …

Digital Ordering Key Factor in Restaurant Gains

A growing number of consumers prefer digital ordering over in-store experiences, according to a recent report from Paytronix. The 2022 Paytronix Order & Delivery Report found that, while digital orders at restaurants and c-stores have …

Can Subway Reset as Competition Gains Steam?

Just months after revamping its menu and tapping new pitchmen, Subway is making more bold moves, as competing sandwich chains like Firehouse Subs, Jimmy John’s, and Jersey Mike’s gain market share. The world’s largest sandwich …

Restaurant Show Puts Plant-Based in Spotlight

CHICAGO – Plant-based protein options were plentiful at the recent National Restaurant Association show, with old timers Beyond Meat, Impossible Foods, and Kellogg’s Morningstar Farms joined by newer companies – such as Daring, Next Gen …

Automation, Marketing to Gen Z Key Themes at Restaurant Show

CHICAGO – Members of the restaurant industry gathered in Chicago for the National Restaurant Association Show between in late May to taste the latest in culinary trends. Major themes at the show included automation, marketing …

Dangerous ‘Forever Chemicals’ Seeping into Food Supply

For years, farmers looking for less expensive fertilizer turned to treated sewage sludge. Now, however, there’s evidence the sludge may have contaminated as many as 20 million acres with so-called forever chemicals – per- and …

Third-Party Delivery Apps Facing Uncertain Future

Third-party delivery firms are making headlines again. A growing number of investors, customers, and workers are fed up as the companies hemorrhage money and relentlessly chase growth— burning cash, customers, and vendors along the way …

Analysis: How Severely Will Inflation Impact Small Restaurants?

Half of all small business owners and nearly three-quarters of restaurateurs fear inflation will drive them out of business this year, the Alignable Small Business Inflation Poll indicates. “It’s the mom-and-pop diners and the small, …

Predicted Increase in Travel Could Benefit QSRs

U.S. gas prices breached $4 per gallon in every state in March, according to AAA, while JP Morgan predicts they could surpass $6 by the end of the summer. Regardless, after two years of COVID …

Blackouts in the Forecast for Summer

The food industry should be on high alert this summer amid warnings from the North American Electric Corp. that high temperatures, drought and the prospects of extreme weather could contribute to blackouts across the continent. …

Q&A: Plant-Based Menu Innovations Gen Z Students Love

Colleges and universities are on the frontline of plant-based foodservice innovation as they cater to the Gen Z students who will help shape the future of menus. For additional insights, The Food Institute spoke with …

Mexican Food Hotter than Ever

Even a lingering pandemic has done little to slow the momentum of Merkado, an independent restaurant serving Mexican comfort food in San Francisco. The establishment, which features a menu inspired by Yucatán and Jaliscan cuisine, …

NYC Grubhub Debacle Furthers Restaurant-Delivery App Tensions

Is the relationship between third-party delivery companies and restaurants starting to fray? A Grubhub promotion offering free lunch to all New York City customers on Tuesday turned into chaos for both restaurants and customers. The app was offering …

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Analysis: How Papa Johns is Accelerating Growth

Pizza chain Papa Johns has mounted a charge during the pandemic, leading to plans to open as many as 1,800 new locations worldwide by 2025. “Our outlook for developing new stores and introducing more customers …

Influx of Teens Impacting Workforce

Everyone remembers that first job: the first whiff of responsibility outside school or home, the ability to put cash in one’s pocket that didn’t come from mom or dad, that incredible flush of independence. But …

No Shortage of Shortages as Supply Chain Issues Persist

As supply chain problems persist, there’s no shortage of shortages these days. A baby formula shortage has become wide ranging, for example, with a current out-of-stock rate of 40%, up from 31% in early April. …

Vietnamese Restaurants See Opportunity at the Drive-Thru Window

Vietnamese restaurants see potential in the fast-food category. Many American cities, such as Philadelphia, Washington and San Jose, California, are experiencing a surge of new Vietnamese restaurants, reported The New York Times (April 26). And Vietnamese restaurateurs are hoping to …

Amid Inflation, Loyalty Programs as Popular as Ever

Loyalty and subscription services helped companies retain current customers and attract new ones, even as the pandemic upended many business models. “Loyalty programs are popular right now for several reasons,” Jacob Borgeson, director of product …

Restaurants Grapple with Rising Chicken Prices

Chicken is not as cheap as it used to be. USDA reported prices for skinned boneless chicken breasts in the Northeast region were ranging between $3.30 and $3.35 per lb. on May 4. Food Institute …

Restaurants Roll the Dice on Gambling Partnerships

In the same vein as national restaurant brands increasingly marketing to marijuana users as states continue to legalize the drug, the restaurant industry is aligning with sports betting to help boost revenue. And with good …

As Inflation Rises, Consumers and Food Companies Pivot

It’s been four decades since consumers were slapped with a double whammy of rapidly rising food and gas prices. In the 1970s and early 1980s consumers coped by switching to generics, changing their diets, and …

U.S. Sushi Industry Poised for Change on Supply Concerns

In America, the sushi business is booming. Yet, industry leaders like Taka Tanaka know change is on the horizon, creating uncertainty. Though America has a growing appetite for sushi – the segment is expected to …