Foodservice Archive

Baby Boomers: A Restaurant’s Reliable Friend

Baby Boomers offer restaurants a loyal customer who tends to be more resilient compared to younger cohorts. Contrary to popular belief, data suggests that this cohort is excited by innovative dishes, particularly those that invoke nostalgia, comfort, or function.

Wrap It Up: Fast-Food Chains Bet Big on Boneless Chicken

McDonald’s is bringing back its Snack Wrap after a nine-year hiatus, tapping into the booming demand for portable, boneless chicken options. With major chains embracing the wrap resurgence, savvy restaurant operators will leverage the trend for easy, profitable menu innovation.

Feeling Peachy: Summer Darling Leads Beverage Innovation

Peach-enhanced menu items are growing in popularity, now on 19.8% of foodservice menus, according to one report. The fruit has found its stride in beverage innovation, with legacy brands experimenting with the flavor.

5 Thriving Fast-Food Chains in 2025

Despite rising costs, 2025 is shaping up to be a fairly strong year for many restaurant chains, with top players like Cava and Chick-fil-A thriving by mastering efficiency, marketing, and customer experience. The smartest brands are pricing strategically and leveraging technology to drive success.

Roark Capital’s Aggressive Buyout Strategy May Not Be Working

Roark Capital has built a restaurant empire rivaling McDonald’s in system-wide sales, yet questions linger over its investment strategy. With limited financial transparency and stalled IPOs, has Roark’s aggressive approach truly paid off for investors?

Winner, Loser Disparity Widens Among Casual Dining Eateries

Casual-dining stocks have significantly outperformed the market over the past three years, with Brinker International especially posting eye-opening returns, while chains such as Applebee’s continue to struggle. Clearly, consumers are rewarding brands that offer differentiated experiences.

The Future of Fast Food: How Top QSRs Are Using AI Tech to Get Ahead

QSRs are revolutionizing the dining experience by integrating AI, mobile ordering, and kiosks, but success depends on balancing efficiency with human connection. Intouch Insight’s 2025 Emerging Experiences study highlights how industry leaders are using innovative tech to streamline operations.

Sysco Needs to Play Catch-Up with Foodservice Distributor Peers

Sysco, once a force in foodservice distribution, is now struggling to keep pace with rivals as missed sales expectations raise concerns about its strategies. Competitive weaknesses suggest that, without meaningful change, Sysco’s lackluster stock performance could continue.

Food Delivery Showdown: Mergers, Acquisitions, Repositions

Food delivery giants like DoorDash, Uber Eats, Instacart, and Grubhub are making bold strategic moves – from acquisitions to service diversification – to capture both consumer loyalty and merchant partnerships. As competition heats up, these platforms are doubling down on technology, international expansion, and grocery delivery integration.

What Moms Really Want for Mother’s Day in 2025

This year, moms are wishing for a “timeout” on Mother’s Day, with 44% of participants wanting someone else to plan the big meal in an OpenTable survey. The research also revealed that nearly a third of moms are considering dining out solo on Mother’s Day in 2025, reflecting an increased desire for “me time.”

Despite a Rough Q1, Investors Believe Fast Food Will Rebound

Despite sluggish sales and weak traffic in Q1, fast-food giants like McDonald’s and Wendy’s have seen their stocks rebound, reflecting investors’ confidence in pricing adjustments to revitalize the sector. QSRs are positioning themselves for a more efficient, profitable future.

Industry Shaken: Indie Cafés Outbrew the Big Guys

Independent cafés and mid-sized coffee chains are chipping away at the dominance of Starbucks and Dunkin’, leveraging bold menu experimentation to capture customers. Challenger brands are expanding aggressively, too.

Brinker’s Spectacular Turnaround Isn’t Over Yet

Brinker International’s unexpected turnaround has propelled Chili’s to stunning same-store sales growth of nearly 26% in fiscal 2025, defying industry trends and revitalizing a brand that seemed stagnant for decades. Chili’s transformation is rewriting the playbook for restaurant chains.

SeoulSpice Korean Kitchen: From Family Recipes to Fast-Casual Success

SeoulSpice Korean Kitchen recently expanded into Chicago, opening its first location on March 31. Founded by Eric Shin, principal percussionist of the National Symphony Orchestra in Washington, D.C., the chain known for its fresh rice and noodle bowls has grown to a total of eight locations across D.C. and Chicago.

Hot is Hot: Spicy Beverage Flavors Taking Center Stage

The spicy flavor trend is setting the F&B world ablaze, with bold innovations such as hot honey sausage for pizzas and chili-infused ice cream captivating adventurous consumers. These days, the innovation even extends into drink aisles.

Top 5 Dealbreakers for Modern Diners

The 2025 American Diner Trends Report uncovered the top dealbreakers that deter diners, such as negative word-of-mouth, health inspection warnings, and long wait times. With distinct preferences emerging among Gen Z and older cohorts, the report illustrated how restaurants can win over consumers.

Grubhub Resuscitates Seamless, Bets Big on NYC

Grubhub recently announced it is bringing Seamless back as a standalone brand specifically for the NYC community. The strategy endeavors to target the market as part of the “next chapter” in its partnership with Wonder.

Airlines Look to F&B to Up Their Customer Experience

If you’ve flown in the past few years, you’ve likely run into a poor customer experience on an airline: albeit from overworked staff trying their best, delayed and canceled flights, more turbulence, and smaller seats. …

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Brands Tap National Burrito Day to Enhance Loyalty Programs

With food-related holidays happening almost daily, brands are capitalizing on events like National Burrito Day (April 3) to drive sales, boost loyalty program engagement, and introduce gamified promotions. Restaurants from Chipotle to Taco Bell are taking advantage, rolling out limited-time deals.

The 10 Most Innovative Restaurants, Dining, Food Services

A list of the most innovative food businesses for 2025 highlights companies reshaping the restaurant and foodservice landscape. Mediterranean chain Cava topped the list for its focus on in-person experiences, proving that hospitality and human connection are just as vital as efficiency in the evolving food industry.

The Craziest MLB Concession Stand Items of 2025

Extravagant MLB concession stand foods have become as American as apple pie. On the official opening day of the Major League Baseball campaign, FI breaks down the wildest concession stand items in 2025 – from massive tiramisu orders at Yankee Stadium to dyed corn dogs in Seattle.

Salad Chains Diversify As ‘Peak Salad’ Looms

As better-for-you salad chains stagnate, they take on novel growth strategies to complement ambitious expansion strategies. Sweetgreen and Just Salad are two major chains endeavoring to take on new consumer need states.

3 New Keys to Connecting with Gen Z Consumers

Gen Z consumers demand authenticity from brands, viewing them as extensions of their personal identity. One restaurant consultant notes that, to capture Gen Z’s loyalty, businesses must align with their values and leverage micro-influencers for genuine connections.

How Baked By Melissa CEO Turned Financial Woes Into Success

After being fired in 2008, Melissa Ben-Ishay founded Baked By Melissa, transforming her home-based cupcake baking into a successful business with 14 locations. Known for its innovative flavors and high-quality standards, the company has avoided acquisitions to maintain brand integrity.

Wendy’s Growth Playbook Leans on Careful Innovation

Wendy’s has set aspirational financial goals for the next few years and is leveraging innovative practices to achieve them. Capitalizing on various dayparts with compelling value propositions and tapping collaborations are key tools the brand is using to achieve a new era of growth.

How McDonald’s Won Over Gen Z Consumers

The Magnetic 100: Restaurants report by dcdx reveals the top brands captivating Gen Z, with McDonald’s, Wingstop, and Starbucks leading the pack due to their organic online engagement and unique customer interactions.

Mixue and Matcha: Asian Beverages Take Over the World

Mixue Ice Cream and Tea has become the world’s largest F&B chain by number of locations, thanks to its affordable pricing and innovative franchising strategy. The chain illustrates the time-tested popularity of teas, which are increasingly prized by young adults.

Green Means Go: Maximizing Profits on St. Patrick’s Day

One industry insider considers St. Patrick’s Day the “Black Friday for bars and restaurants.” March 17 offers the opportunity for big profits – assuming operators create high-margin LTOs and leverage cost-effective marketing strategies