Food delivery giants like DoorDash, Uber Eats, Instacart, and Grubhub are making bold strategic moves – from acquisitions to service diversification – to capture both consumer loyalty and merchant partnerships. As competition heats up, these platforms are doubling down on technology, international expansion, and grocery delivery integration.
Starbucks is betting big on European-style aperitivo culture, launching an afternoon menu of small plates and drinks to boost sluggish post-morning sales. CEO Brian Niccol aims to rekindle the coffee chain’s social ambiance.
This year, moms are wishing for a “timeout” on Mother’s Day, with 44% of participants wanting someone else to plan the big meal in an OpenTable survey. The research also revealed that nearly a third of moms are considering dining out solo on Mother’s Day in 2025, reflecting an increased desire for “me time.”
Despite sluggish sales and weak traffic in Q1, fast-food giants like McDonald’s and Wendy’s have seen their stocks rebound, reflecting investors’ confidence in pricing adjustments to revitalize the sector. QSRs are positioning themselves for a more efficient, profitable future.
Independent cafés and mid-sized coffee chains are chipping away at the dominance of Starbucks and Dunkin’, leveraging bold menu experimentation to capture customers. Challenger brands are expanding aggressively, too.
Brinker International’s unexpected turnaround has propelled Chili’s to stunning same-store sales growth of nearly 26% in fiscal 2025, defying industry trends and revitalizing a brand that seemed stagnant for decades. Chili’s transformation is rewriting the playbook for restaurant chains.
SeoulSpice Korean Kitchen recently expanded into Chicago, opening its first location on March 31. Founded by Eric Shin, principal percussionist of the National Symphony Orchestra in Washington, D.C., the chain known for its fresh rice and noodle bowls has grown to a total of eight locations across D.C. and Chicago.
The spicy flavor trend is setting the F&B world ablaze, with bold innovations such as hot honey sausage for pizzas and chili-infused ice cream captivating adventurous consumers. These days, the innovation even extends into drink aisles.
The 2025 American Diner Trends Report uncovered the top dealbreakers that deter diners, such as negative word-of-mouth, health inspection warnings, and long wait times. With distinct preferences emerging among Gen Z and older cohorts, the report illustrated how restaurants can win over consumers.
Grubhub recently announced it is bringing Seamless back as a standalone brand specifically for the NYC community. The strategy endeavors to target the market as part of the “next chapter” in its partnership with Wonder.
If you’ve flown in the past few years, you’ve likely run into a poor customer experience on an airline: albeit from overworked staff trying their best, delayed and canceled flights, more turbulence, and smaller seats. …
As food delivery apps make fresh meals just a tap away and younger diners prioritize experiences over portion sizes, the once-revered doggie bag is fading into obscurity. Experts feel shifting social norms and portion fatigue are driving the trend.
With food-related holidays happening almost daily, brands are capitalizing on events like National Burrito Day (April 3) to drive sales, boost loyalty program engagement, and introduce gamified promotions. Restaurants from Chipotle to Taco Bell are taking advantage, rolling out limited-time deals.
A list of the most innovative food businesses for 2025 highlights companies reshaping the restaurant and foodservice landscape. Mediterranean chain Cava topped the list for its focus on in-person experiences, proving that hospitality and human connection are just as vital as efficiency in the evolving food industry.
Extravagant MLB concession stand foods have become as American as apple pie. On the official opening day of the Major League Baseball campaign, FI breaks down the wildest concession stand items in 2025 – from massive tiramisu orders at Yankee Stadium to dyed corn dogs in Seattle.
The 2025 Bar & Restaurant Expo featured celebrity chefs, expert mixologists, and food suppliers. Key themes included authenticity, “unreasonable hospitality,” and organically growing and cultivating a staff.
As better-for-you salad chains stagnate, they take on novel growth strategies to complement ambitious expansion strategies. Sweetgreen and Just Salad are two major chains endeavoring to take on new consumer need states.
Gen Z consumers demand authenticity from brands, viewing them as extensions of their personal identity. One restaurant consultant notes that, to capture Gen Z’s loyalty, businesses must align with their values and leverage micro-influencers for genuine connections.
After being fired in 2008, Melissa Ben-Ishay founded Baked By Melissa, transforming her home-based cupcake baking into a successful business with 14 locations. Known for its innovative flavors and high-quality standards, the company has avoided acquisitions to maintain brand integrity.
Wendy’s has set aspirational financial goals for the next few years and is leveraging innovative practices to achieve them. Capitalizing on various dayparts with compelling value propositions and tapping collaborations are key tools the brand is using to achieve a new era of growth.
The Magnetic 100: Restaurants report by dcdx reveals the top brands captivating Gen Z, with McDonald’s, Wingstop, and Starbucks leading the pack due to their organic online engagement and unique customer interactions.
Mixue Ice Cream and Tea has become the world’s largest F&B chain by number of locations, thanks to its affordable pricing and innovative franchising strategy. The chain illustrates the time-tested popularity of teas, which are increasingly prized by young adults.
One industry insider considers St. Patrick’s Day the “Black Friday for bars and restaurants.” March 17 offers the opportunity for big profits – assuming operators create high-margin LTOs and leverage cost-effective marketing strategies
Boxer-turned-entrepreneur Mike Tyson recently launched Mr. Fluff-Head at Mr. Charlie’s. The new dessert features a potato-based soft serve topped with a Mike’s Bites vegan chocolate ear and organic strawberry drizzle, celebrating Tyson’s investment in the plant-based QSR chain.
Dave’s Hot Chicken has been named America’s fastest-growing restaurant chain, with over 700 locations in the pipeline. The chain’s success is largely attributed to its massive social media following.
The recent lawsuit in California alleging PepsiCo’s engagement in nefarious pricing practices is the latest in an ongoing movement in food and beverage to leverage the Robinson-Patman Act to strengthen small businesses’ economic autonomy. The act is also a fiercely debated issue in the U.S. government.
Global street food is hot: contributing over $543.5 million in frozen aisle CPG sales over the past two years.
Only a few months into his new role, Starbucks CEO Brian Niccol is laying out a radical plan to curry Americans’ favor with the brand. Tensions are high, as ex-CEO Howard Schultz may not be able to save the café chain if Niccol can’t get it back on track.
Twin Peaks’ executive chef predicts spicy flavors will continue to dominate menus, as consumers increasingly crave regional dishes from Latin America, like birria tacos. Now, more than ever, diners are embracing authentic cuisine.
Yum Brands’ new AI platform, Byte by Yum, illustrates the potential of proprietary tech for QSR giants, but independent restaurants can also leverage similar, customizable platforms. Experts advise starting small with AI for specific tasks and monitoring its outputs closely to ensure that it enhances efficiency.
What will lead to success for coffee chains in 2025? Efficiency, exclusive LTOs … and wrestling prime real estate away from pesky car washes, according to the CEO of Clutch Coffee.
As consumers wish for better spring weather, recent data shows that floral flavors are growing in popularity, particularly among Gen Z and younger consumers. FI spoke with an industry expert about these nascent trends and their deeper implications.
Super Bowl 59’s commercials leaned on humor and star power, featuring celebrities like Martha Stewart to promote F&B brands.
In the wake of historic wildfires, Los Angeles’ food community has rallied to support those in need by offering free meals and raising funds. This collective effort underscores the industry’s commitment to community support.
Gamification is emerging as a winning strategy for restaurants looking to enhance their customer loyalty programs. 76% of owners said they plan to gamify their programs in the next 2 years, with brands like Starbucks, Jimmy John’s, and Dunkin’ leading the charge.
