Employees at Chick-fil-A’s 3,000-plus locations “are trained to genuinely care about the customer’s experience,” said Courtney Haywood, a brand manager and the CEO of Courtney Haywood Agency Partners.
Significant rises in both union election petitions and widespread strikes underscore a stark disconnect between employers and employees.
State agriculture officials are warning U.S. banks their emphasis on policies to reduce climate change threatens the U.S. food supply.
The Great Resignation may have slowed, but frontline workers still are expressing high levels of dissatisfaction with their jobs, a survey released Wednesday by Beekeeper indicated. The 2024 Global Frontline Workforce Survey, which queried some …
Scrolling through Indeed.com is an eye-opening experience. Every employer is trying to find workers because employees have a ton of options in 2023. I’ve worked with franchises for nearly 30 years, and labor has always …
“Remember that running a food and beverage business can sometimes be akin to ‘buying yourself a job;’ it may not always guarantee immediate or substantial returns on investment.”
Automation offers companies the opportunity to attract talent with the right skills and assign those skills to the most appropriate areas of the business.
Fast-food businesses that focus on creating a positive workplace culture, improving the overall employee experience, and nurturing strong employer-employee relationships are better positioned to attract and retain top talent.
According to a new survey, many restaurant operators view changing macroeconomic conditions, labor challenges, and evolving guest demands among their top current pain points. Earlier this year, Toast polled 847 restaurant decision-makers for its annual …
Labor challenges, diverging dining hours, and burgeoning menus were among the foodservice themes explored at DMA’s event in Texas.
QSR jobs will be in high demand once the law passes as workers try to reduce their dining expenses in lieu of high food costs and an inflationary environment. More importantly, however, California just bolstered the prospects of hundreds of thousands of current and (more importantly) future fast-food workers.
In the past, the sheer bureaucracy of requesting emergency relief has led to several administrative changes, causing delays, confusion, and more than a little fiscal frustration for those providing many of the common produce staples in grocery and retail.
Business owners must keep their fingers on the pulse to forecast whether the cash in the business is sufficient to maintain operations and overcome the volatile market conditions.
As the U.S. Federal Reserve attempts to slow the economy in the battle against inflation, major e-commerce, tech companies and other businesses have announced tens of thousands of layoffs. Is the wave of job cuts …
The explosive growth of ride-hailing services disrupted the age-old taxi industry. Now, the drivers at Uber, Lyft and similar companies could disrupt another age-old concept: collective bargaining. Low-wage workers, including those working for fast-food chains …
Restaurants are a tricky business and the competition is fierce. That’s one reason why it’s imperative to set yourself apart and find ways to attract and retain high-quality employees. In that spirit, Perfect Company recently …
The generation gap is back. Gen Zers say they’re misunderstood by their elders – including those people who a couple of generations back said they’d never trust anyone over 30. How did we get here? …
The past few years have presented numerous challenges to business owners, including an ongoing labor shortage. The hospitality industry certainly isn’t immune to the struggles of employee retention. “For a long time, the hospitality industry …
Now that Walmart has joined Target and Costco by raising their minimum pay to about double the federal rate of $7.25 an hour, fast-food outlets may have to consider boosting their minimum to $20 to …
Restaurant owners are following the corporate world’s lead in having employees test the four-day workweek – but a south Florida Chick-fil-A owner has gone further by having employees in his fast-food establishment work 13 to …
Schnucks is giving workers the flexibility to choose shifts at a time and store location that works for them with the expansion of its “Flexforce” employment option.
Inflation threw a wrench into pandemic recovery, and with interest rates rising and the threat of a recession looming, the 2023 labor market could look very different than it does today. Major tech companies have …
Oversized windows, offering ideal natural light. … Fitness centers. … Outdoor work areas. Don’t look now, but many of the newest factories in America feature items that sound like descriptions on Zillow.com. To retain employees, …
Retailers including Walmart and Kroger have embraced in-store robots to help keep stores clean on a consistent schedule, and the automated tools offer benefits for any retailer to enhance its operations.
Slightly more than a month before the mid-term elections, thousands of U.S. workers are threatening to turn October into “Striketober,” with restaurant workers at the forefront of the bid to increase wages and improve working …
Predictive-maintenance technology – smart software that listens to machines to predict equipment failures before they happen – could prove to be a valuable service, especially as manufacturers grapple with supply chain disruptions and labor shortages. …
California’s FAST Recovery Act – the first bill of its kind to take on the fast-food industry – could prove a boon for workers and labor unions but a burden to the mom-and-pop restaurants that …
7-Eleven’s recent acquisition of start-up Skipcart offers the convenience store chain many future opportunities, a consultant said.
Grocery shoppers are on the hunt for deals with food-at-home prices rising 14.4% year-over-year as of July 31.
The food industry feels cold storage space helps hedge against volatile agriculture prices, but such space is in short supply of late.
Tea-infused cocktails are the latest drink trend on TikTok, signaling that healthy, affordable beverages resonate with consumers.
Retail media networks are emerging as inflation, shifts in consumer behavior, and increasing cost pressures change the future of food retail.
After more than a decade of rapid growth, Starbucks is retrenching and closing several U.S. outlets due to security concerns.
After more than a decade of rapid growth, Starbucks is retrenching and closing several U.S. outlets due to security concerns.
More than four million Americans are quitting their jobs every month, but the so-called Great Resignation could slow soon amid fears of a recession. The latest Labor Department figures showed 4.3 million Americans quit their …
Grocers looking to hire for the summer months will be operating in a competitive environment with a tight labor pool across the entire retail industry. A study by Snagajob found that there are 1.9 open …
