Analysis: Is Third-Party Delivery Becoming a Duopoly?

The third-party delivery market has had a large number of competitors over the years, but it looks it’s headed toward becoming a duopoly.

NYC Grubhub Debacle Furthers Restaurant-Delivery App Tensions

Is the relationship between third-party delivery companies and restaurants starting to fray? A Grubhub promotion offering free lunch to all New York City customers on Tuesday turned into chaos for both restaurants and customers. The app was offering …

Analysis: How Papa Johns is Accelerating Growth

Pizza chain Papa Johns has mounted a charge during the pandemic, leading to plans to open as many as 1,800 new locations worldwide by 2025. “Our outlook for developing new stores and introducing more customers …

Analyst: Third-Party Delivery Not Seeking Profitability, at Least Yet

Remaining Unprofitable The global market for third-party delivery companies swelled to $150 billion as of September 2021, tripling since 2017, according to research from McKinsey & Company. While restrictions related to the COVID-19 pandemic helped …

How Is Lyft’s Food-Delivery Strategy Different?

Ride-hailing service Lyft is entering the food-delivery space in a partnership with online-ordering platform Olo. Though it may sound like Lyft is trying to become the next Uber Eats, it’s setting itself apart with a …

What Does the Future Hold for Delivery Apps?

It seems like every few weeks food delivery apps are finding themselves in hot water. Most recently, Chicago officials accused both DoorDash and Grubhub of harming city restaurants and customers through high fees and other deceptive …