Opinion: Here’s Why I Haven’t Given up on AI in Drive-Thrus

Restaurants can have a drive-up process even if they don’t have a traditional drive-thru setup.

Smart-Voice Technology: Coming Soon, to a Drive-Thru Near You

In a world of fast-changing consumer demands, the classic fast-food drive-thru window is evolving. From doubling lanes to fully digital menu boards, restaurants have made all kinds of improvements to the drive-thru service. With technology …

Starbucks Plots a Revival

A wave of unionization efforts spurred by frustrated workers and outdated systems are signs that Starbucks must plot a revival. At this pivotal moment for the coffee giant, what exactly needs to change? Let’s take …

What’s In-Store for Walmart? New QSR Partners

Breaking up is hard to do, but Walmart and McDonald’s seem to have made the split on decent terms. McDonald’s recently announced plans to shutter hundreds of its locations positioned within Walmart stores. After the …

Dining Off-Premises, Boosted During Pandemic, Looks Like It’s Here to Stay

Consumers are increasing their off-premises dinner purchases, according to the latest weekly survey from the National Restaurant Association. In the early spring 2021 period, Gen Xers and Baby Boomers have increased their weekly off-premises dinner …

Foodservice Enters Survival Mode

The coronavirus pandemic is likely going to create longterm changes in the restaurant industry. Nearly one-third of consumers plan to cook at home even more than they do now once stay-at-home recommendations have lifted, according …