Tag: Chick-fil-A

Trials Show Workers Love Condensed Workweeks

Restaurant owners are following the corporate world’s lead in having employees test the four-day workweek – but a south Florida Chick-fil-A owner has gone further by having employees in his fast-food establishment work 13 to …

Does the Restaurant CPG Trend Have Staying Power?

Despite higher grocery inflation, consumers continue to splurge on their favorite restaurant brands at retail, fueling a trend that has gained significant momentum in recent years. “Restaurants are looking to exploit brand loyalty that really …

QSRs Lamenting ‘Line Balk’ Trend

Much like remote working and zoom conferencing, long waits at the drive-thru line are a pandemic vestige that just won’t go away. And that’s causing line balk among consumers. As COVID-19 took hold in the …

Has Chick-fil-A Unveiled the Drive-Thru of the Future?

Chick-fil-A is testing an express drive-thru lane to speed up mobile order pick-up. The company calls its Express Drive-Thru model a “game changer” that will streamline the experience for its nearly 50 million mobile app …

Teen Spending Up, Interest in Plant-Based Down

Teens are spending more money (+9%) and food is a top priority, according to Piper Sandler’s Taking Stock with Teens Spring 2022 survey. With these themes in mind, below are key findings that food industry …

FI Fast Break audio news: July 7, 2021

This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the latest customer satisfaction ratings for fast-food chains (featuring a surprising last-place finisher), the increasing global demand for poultry, and more. The …

Ghost Kitchen Expansion Could Create `New Reality’ for QSRs

Many fast-food chains, including Chick-fil-A, Wendy’s, and Burger King, continue to expand their ghost kitchen operations and lean further into the delivery space. But with dining restrictions easing and restaurant traffic on rise — why …

Millennial Brand Favorites Revealed in New Survey

Millennials’ favorite food and beverage brands in 2021 highlight a taste for convenience, comfort, and quality with a focus on affordability. The popularity of private labels and non-traditional retailer formats are also on the rise. …