The latest Taking Stock with Teens survey by Piper Sandler reveals a generation of U.S. teenagers with rising annual spending (up 6% from last year). Chick-fil-A and energy drinks currently dominate teen preferences, highlighting opportunities for targeted marketing strategies.
Noodles & Company has tumbled from fast-casual stardom to potential Nasdaq delisting, plagued by declining morale, quality, and customer experience. One industry turnaround expert proposes a bold recovery plan targeting high-impact opportunities to restore the brand’s luster.
In an era of heightened consumer feedback, CEO John Mazur feels managing a brand’s reputation requires constant vigilance. Recent QSR reputation rankings highlight the importance of listening and authentic engagement.
Pizza Hut launched the Moving Box Table, a pizza box that doubles as a makeshift table for moving-day meals. This unique marketing tactic hints at a potential resurgence of strategies popularized in 2020.
Del Taco, a restaurant chain nearing its 60th anniversary, has never been hotter, winning top marks in a recent best fast-food list.
A new list of consumers’ favorite fast-food chains has a surprise winner. Meanwhile, Chick-fil-A is taking rare criticism of late.
Among CPG energy drink brands, Celsius over-indexes with teens, with 17% citing it as their favorite energy drink brand (vs. ~12% market share) while Monster and Red Bull under-index. Among snack brands, Campbell’s Goldfish are still most preferred. Teens report highest intentions to eat more or the same amount of Mondelez’s Clif Bar and Hershey’s products.
Employees at Chick-fil-A’s 3,000-plus locations “are trained to genuinely care about the customer’s experience,” said Courtney Haywood, a brand manager and the CEO of Courtney Haywood Agency Partners.
Chicken listings on restaurant menus have grown 6.4% in the past five years, outpacing the 4.7% of burgers and other beef-based items.
Teens are trendsetters. They are typically early to the next big thing and most of their spending is discretionary, making them a lucrative demographic to study.
Move over, pumpkin spice: ’tis the season to deck the halls and sprinkle a little peppermint in every item possible.
As the days get shorter and the sound of each crisp breeze rustling through the trees seems to whisper, “pumpkin spice,” it’s time to shine a light on the other fall flavors that consumers crave. …
Average unit volume (AUV) speaks to a chain’s operational efficiency and overall success, indicating the average annual sales that a brand earns per restaurant—a reflection of how consumers feel about the brand itself. These are the top five highest-grossing fast-food chains in the U.S. by AUV.
Three things remain constant in life: death, taxes, and Chick-fil-A. In Piper-Sandler’s recent survey of teen spending in the U.S., the Georgia-based restaurant chain still struts its stuff above Starbucks and Chipotle and accounts for …
Restaurants are finding it tougher and more expensive to secure supplies of smaller birds, which are typically sourced for chicken sandwiches.
Gen Alpha kids – comprised of children with birth years starting in 2013 – have already developed powerful brand affinities, according to the latest survey from Morning Consult. By 2025, Gen Alpha will number more …
Restaurant owners are following the corporate world’s lead in having employees test the four-day workweek – but a south Florida Chick-fil-A owner has gone further by having employees in his fast-food establishment work 13 to …
Despite higher grocery inflation, consumers continue to splurge on their favorite restaurant brands at retail, fueling a trend that has gained significant momentum in recent years. “Restaurants are looking to exploit brand loyalty that really …
Here are key stats on what, and where, Gen Z is eating these days, according to Piper Sandler’s Fall Taking Stock with Teens survey.
Much like remote working and zoom conferencing, long waits at the drive-thru line are a pandemic vestige that just won’t go away. And that’s causing line balk among consumers. As COVID-19 took hold in the …
Middle-tier restaurants would be wise to alter their business models amid raging inflation and predictions of a recession later this year.
Chick-fil-A is testing an express drive-thru lane to speed up mobile order pick-up. The company calls its Express Drive-Thru model a “game changer” that will streamline the experience for its nearly 50 million mobile app …
Teens are spending more money (+9%) and food is a top priority, according to Piper Sandler’s Taking Stock with Teens Spring 2022 survey. With these themes in mind, below are key findings that food industry …
Chick-fil-A was rated America’s top fast-food restaurant for a seventh straight year, according to the latest American Customer Satisfaction Index (ACSI), which provides customer satisfaction benchmarks for major companies in the foodservice sector. At the …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the latest customer satisfaction ratings for fast-food chains (featuring a surprising last-place finisher), the increasing global demand for poultry, and more. The …
Many fast-food chains, including Chick-fil-A, Wendy’s, and Burger King, continue to expand their ghost kitchen operations and lean further into the delivery space. But with dining restrictions easing and restaurant traffic on rise — why …
Millennials’ favorite food and beverage brands in 2021 highlight a taste for convenience, comfort, and quality with a focus on affordability. The popularity of private labels and non-traditional retailer formats are also on the rise. …
Fast-food restaurant chains are turning their attention to food trucks as a way to give pandemic-beleaguered franchisees an alternative channel to boost sales damaged by restrictions on the number of customers who can dine in …
The meal kit and fresh food segments have experienced tremendous growth over the course of the pandemic on a combination of limited dining-out options, families with little time to spare for preparing and cooking food, …
