Tag: Black Box Intelligence

Restaurant Sales Improve Following January Slump

After ten consecutive months of traffic gains, the U.S. restaurant industry’s recovery slowed in January, according to The NPD Group. However, things are looking up. OMICRON-INDUCED SLOW DOWN IN JANUARY The surge of the COVID-19 …

Report: Unruly Customers on the Rise; Restaurants Pushing Back

Restaurants and hotels are pushing back against unruly customers and eschewing the adage “the customer is always right.” Some 60% of restaurant workers said they had suffered from emotional abuse and disrespect from customers, and …