Is AI the Future of Grocery Customer Service?
AI is the future of food retail. A recent study found that the global AI-in-retail market was worth $8.4 billion in 2022 and will jump to nearly $46 billion by 2032.
Tag: AI > Page 2
Video Analytics Reshaping Supermarket Experience
Experts believe that video analytics will soon define grocery, from checkout-free shopping to efficient stocking.
CEO: Grocers Benefit from Sharing Key Data with CPG Partners
Both grocers and their CPG partners are feeling the impact of an uncertain economy and sharing data can be mutually beneficial.
Smart-Voice Technology: Coming Soon, to a Drive-Thru Near You
In a world of fast-changing consumer demands, the classic fast-food drive-thru window is evolving. From doubling lanes to fully digital menu boards, restaurants have made all kinds of improvements to the drive-thru service. With technology …
Out-of-Stocks Cost Grocery Retailers Billions
Smart data and inventory management solutions can help account for lost revenue and even provide further sales opportunities.
AI Becoming Key to Customer Retention
As many shoppers trade down brands in the wake of rising inflation these days, what retailers need to do to attract these customers differs based on their usual value proposition.
Will AI Ordering Go Mainstream at Restaurants?
In response to labor shortages, some restaurants are turning to AI-powered bots that answer phones and communicate with customers.
Food Innovations Center Stage at Recent CES Show
The highly anticipated Consumer Electronics Show in Las Vegas had a decidedly different feel this year. The trade show, which wrapped up January 8, was significantly smaller than pre-pandemic days and featured multiple Covid precautions. …
Acquisitions Driving Autonomous Farming Movement Forward
Acquisitions are quickly changing the face of the so-called “smart farming” landscape. The latest example of that evolution comes via Fieldin, the world’s largest smart farm operations management company, which recently acquired agricultural autonomous driving company …
How Companies Can Leverage AI and IoT to Enhance Supply Chain Management
This article is sponsored and written by RSM US LLP. There are tremendous opportunities for growth in the food and beverage industry, especially for brands able to harness the power of technology to enhance supply …
QSRs Look to Artificial Intelligence to Boost Customer Experience
Quick service restaurants have always adopted new technologies. With the latest innovations, however, the industry is likely to move away from tactics like cashiers asking whether you want fries with your order to complex algorithms …
Retailers Tackling Out-of-Stock Issues with Artificial Intelligence
Proper inventory management is a top concern for retailers. Out-of-stock items and inefficient replacement strategies can result in lost sales, reduced customer satisfaction, and lower loyalty levels. In response to these challenges, companies like Walmart …
Personalized Nutrition Turning Consumer Diets Inside Out
As consumers become increasingly health conscious and the risk for chronic diseases such as obesity keeps rising, a new wave of nutrition-minded biotech companies have been analyzing DNA/biological compounds to reimagine our relationship with food. These services …
Key Themes from the BMO Farm to Market Conference
This Episode of the Food Institute Podcast is Sponsored by: BMO Dive into the key themes from the 16th Annual BMO Farm to Market Conference with Erica Kuhlmann during her first appearance on the Food …
Is Viome the Future of Food?
Viome has built an AI-driven platform that analyzes the interaction between food, a person’s microbiome, and human cells to develop precision nutrition to prevent and reverse chronic diseases. On April 15, The Food Institute presented …
Walmart, Kroger and Other Retailers Continue to Innovate
Walmart is tapping automation to help its store fleet handle last-mile grocery delivery, adding local fulfillment centers (LFCs) that will turn parts of them into mini warehouses and speed up fulfillment for local customers. The …
FI Agriculture Round Up: The Dawn of a Commodity ‘Super Cycle’
COMMODITIES SUPERCYCLE U.S. agriculture is at the beginning of a commodity “super cycle,” according to Brett Stuart, CEO of Global AgriTrends. He said China is driving markets for beef, pork, poultry and corn, and that …
AI, Automation and Their Impact on the Food Industry
There is no question that artificial intelligence (AI) and automation have disrupted the food industry. From food manufacturing to foodservice and retail, many companies have already started implementing AI and automation in a variety of …
AI is Becoming a Tasty Proposition for Consumers / Businesses
Artificial Intelligence (AI) is turning the world upside down as technology is advancing in leaps and bounds during these turbulent times. And AI is ever present among many areas of the food industry. Firmenich, one …
Grocers Invest in New Technology to Increase Efficiency
Food retailers are partnering with technology companies to make their operations more efficient as the COVID-19 pandemic continues. Giant Eagle now operates FlyBuy Pickup, a curbside and in-store pickup program. FlyBuy, using location technology from …
Is AI the Next Phase of E-Commerce?
Many e-commerce businesses are beginning to take advantage of artificial intelligence (AI) to help in searching, sorting, and finding relevant data. Giants such as Amazon, eBay, and Flipkart are standing on the cutting edge of …