Case Study: Elevating the Grocery Checkout Experience
Customer engagement company Birdzi has partnered with retail solutions provider ECRS for tech that allows grocery shoppers to redeem digital coupons in real-time.
Tag: Personalization
Key Takeaways from The NGA Show 2024: Improving Shopper Experience
Shopper experience in the physical store is often what truly differentiates the independent grocer from brick-and-mortar chain stores and online e-commerce competitors like Amazon. The right mix of products, priced right, offered in the right place, and services delivered by welcoming staff in a pleasant environment are essential to building sales and customer loyalty.
Customizable Multivitamins Have Nutritionists Intrigued
The world’s first fully customizable multivitamin has been launched, and some accomplished nutritionists expect the trend to gain momentum.
How Data Builds Brand Loyalty
The inflationary environment means grocers need to fight hard to retain their customers, and data is one of the most important marketing tools at their fingertips.
Why Building Loyalty is an Invaluable Sales Strategy for Grocers
Inflation means price-conscious shoppers are trading brand loyalty for promotion hunting habits, but smart grocers can still instill loyalty in their existing shoppers. In fact, grocers can even use this time as an opportunity to …
Survey: Rising Food Prices Have Consumers Changing Allegiances
Escalating food and grocery prices have many U.S. shoppers rethinking their loyalty to retailers and brands, according to a new survey by Inmar Intelligence. Although vaccines and looser business restrictions are making consumers eager to get …