QSRs are revolutionizing the dining experience by integrating AI, mobile ordering, and kiosks, but success depends on balancing efficiency with human connection. Intouch Insight’s 2025 Emerging Experiences study highlights how industry leaders are using innovative tech to streamline operations.
The latest Fast Break news podcast touches on PepsiCo’s acquisition of a Mexican-American brand and what that says about consumer demand.
U.S. consumers love fast food and those who follow a plant-forward diet are no exception. Which quick service restaurants (QSRs) are plant-based consumers seeking out this year?
Despite higher grocery inflation, consumers continue to splurge on their favorite restaurant brands at retail, fueling a trend that has gained significant momentum in recent years. “Restaurants are looking to exploit brand loyalty that really …
Much like remote working and zoom conferencing, long waits at the drive-thru line are a pandemic vestige that just won’t go away. And that’s causing line balk among consumers. As COVID-19 took hold in the …
In a major merger announced Thursday, Panera Bread joined forces with Caribou Coffee and Einstein Bros. Bagels to form Panera Brands. The new group includes more than 4,000 fast-casual restaurants. The pact sent reverberations throughout …
This week, in The Food Institute’s quick-hitting, audio news podcast, we break down the major ingredient shortages multiple QSRs are dealing with, the growth of online grocery shopping, and the future of alternative seafood. The …
Panera Bread is now catering to remote and hybrid employees as it moves to regain sales in the once high-ticket sector. The chain’s new program, Panera Connects, enables companies to host catered meetings regardless of …
