Tag: NGA

Key Takeaways from The NGA Show 2024: Improving Shopper Experience

Shopper experience in the physical store is often what truly differentiates the independent grocer from brick-and-mortar chain stores and online e-commerce competitors like Amazon.  The right mix of products, priced right, offered in the right place, and services delivered by welcoming staff in a pleasant environment are essential to building sales and customer loyalty.

Study: Independent Grocers Spur Significant Economic Growth

Independent grocers now account for 33% of total U.S. grocery sales, according to a new research from the National Grocers Association (NGA). The independent sector, which includes 21,574 stores nationwide, contributes more than $255 billion to the …