Grocery Predictions for 2023: Delivery, Loyalty Could Look Different

The coming year could be a turbulent one as grocers navigate economic uncertainty while also benefiting from shoppers’ return to stores in a post-pandemic environment.

Survey: Retailers Must Strategize to Maximize Potential Amid Inflation

If inflation continues to rise, 57% of retailers will continue to boost everyday prices, according to a new survey. Should this occur, retailers need to take care as they chart their path forward.

Report: Loyalty Members Defying Inflation with Higher Spending

Loyalty spending reached the highest point on record across all restaurant and convenience store concepts in 2021. This traction reflects the value of loyalty programs as a source of revenue during inflationary periods. According to …

Retail Loyalty Programs Now Include… Video Streaming?

Retailers are looking to outside partnerships and personalized benefits as ways to boost the perceived value of their subscription offerings.

Uber Exec: On-Demand Delivery Requires Grocers to Consider Holidays, Loyalty

Grocers have been speeding up delivery, and on-demand is becoming a vital part of every delivery program. Shoppers who have become used to groceries arriving on their doorstep now expect that option to be available …

Restaurant Loyalty Programs Growing in Popularity, Especially with Baby Boomers

Now, more than ever, food companies are leveraging loyalty programs to generate sales. At the same time, customers are demanding them.   Wade Hanson, Principal with Technomic Inc., said the Baby Boomer generation especially values loyalty programs like the Royal Perks initiative recently launched by Burger King.   “Boomers are …

Grocery Gains Could Evaporate Without Consumer Loyalty, But a Vaccine Looks Promising

Grocers’ COVID-19 gains with consumers could evaporate quickly in the year ahead, unless grocers refresh their approach to customer loyalty, according to a Bain & Co. report, reported CNBC (Nov. 9). The firm said that …