Tag: Loyalty
Fast-Food Kiosks Will be Prevalent by 2025
The annual State of Digital Report by Qu revealed that food kiosks are the top priority this year for QSRs and fast-casual restaurants.
2024 Tech & Digital Trends in Restaurant & Retail, Part 3: The Loyalty-free Consumer
Monolithic allegiance has given way to the brands and companies that can provide the best, most convenient, and value-driven experiences, making every consumer a seven-headed hydra.
Get Real! How to Achieve Authenticity & ‘Rizz’ in FoodBev
And that’s OK. In many ways, being authentic isn’t about the best product or service or value or lifestyle; it’s about being human, which is being vulnerable. Vulnerability is the heartbeat of authenticity, the subtle brand drumbeat that brand advocates and consumers can hear. Without a heartbeat – without being occasionally vulnerable – it will be hard to resonate and grow the brand in a way that feels organic, fresh, and authentic.
Generative AI Sets the Stage for Digital Grocery’s Evolution
Generative AI has the potential to revolutionize grocers’ entire ecosystem, especially online—if they know how to utilize the technology.
How to Foster Loyalty in a Competitive Retail Space
With the ever-increasing amount of shopping options – from local grocers to whole and organic nutrition vendors and widespread grocery chains – growing customer loyalty is more important than ever for those in the retail …
Report: Alcohol Increasingly Part of Super Bowl Parties
It appears overall alcohol consumption will be up at Super Bowl parties this year. Research by retail insights company 84.51°, however, shows an eye-opening drop in planned alcohol consumption among younger adults this year.
Grocery Predictions for 2023: Delivery, Loyalty Could Look Different
The coming year could be a turbulent one as grocers navigate economic uncertainty while also benefiting from shoppers’ return to stores in a post-pandemic environment.
Survey: Retailers Must Strategize to Maximize Potential Amid Inflation
If inflation continues to rise, 57% of retailers will continue to boost everyday prices, according to a new survey. Should this occur, retailers need to take care as they chart their path forward.
Report: Loyalty Members Defying Inflation with Higher Spending
Loyalty spending reached the highest point on record across all restaurant and convenience store concepts in 2021. This traction reflects the value of loyalty programs as a source of revenue during inflationary periods. According to …
Retail Loyalty Programs Now Include… Video Streaming?
Retailers are looking to outside partnerships and personalized benefits as ways to boost the perceived value of their subscription offerings.
Uber Exec: On-Demand Delivery Requires Grocers to Consider Holidays, Loyalty
Grocers have been speeding up delivery, and on-demand is becoming a vital part of every delivery program. Shoppers who have become used to groceries arriving on their doorstep now expect that option to be available …
Restaurant Loyalty Programs Growing in Popularity, Especially with Baby Boomers
Now, more than ever, food companies are leveraging loyalty programs to generate sales. At the same time, customers are demanding them. Wade Hanson, Principal with Technomic Inc., said the Baby Boomer generation especially values loyalty programs like the Royal Perks initiative recently launched by Burger King. “Boomers are …
Grocery Gains Could Evaporate Without Consumer Loyalty, But a Vaccine Looks Promising
Grocers’ COVID-19 gains with consumers could evaporate quickly in the year ahead, unless grocers refresh their approach to customer loyalty, according to a Bain & Co. report, reported CNBC (Nov. 9). The firm said that …