Chicken QSRs are dominating, with chains like Dave’s Hot Chicken expanding rapidly to meet surging demand. The secret? Bold flavors, strong branding, and a winning suburban strategy that keeps customers flocking in droves.
Despite consumer cost-consciousness in 2025, third-party delivery giants Uber, DoorDash, and Instacart have defied expectations with double-digit order growth. Now, investors are betting big on a future in which streamlined logistics keep customers engaged.
Casual-dining stocks have significantly outperformed the market over the past three years, with Brinker International especially posting eye-opening returns, while chains such as Applebee’s continue to struggle. Clearly, consumers are rewarding brands that offer differentiated experiences.
QSRs are revolutionizing the dining experience by integrating AI, mobile ordering, and kiosks, but success depends on balancing efficiency with human connection. Intouch Insight’s 2025 Emerging Experiences study highlights how industry leaders are using innovative tech to streamline operations.
