Tag: Symphony RetailAI

AI Becoming Key to Customer Retention

As many shoppers trade down brands in the wake of rising inflation these days, what retailers need to do to attract these customers differs based on their usual value proposition.

Grocers Invest in New Technology to Increase Efficiency

Food retailers are partnering with technology companies to make their operations more efficient as the COVID-19 pandemic continues. Giant Eagle now operates FlyBuy Pickup, a curbside and in-store pickup program. FlyBuy, using location technology from …