Multiple retailers are re-evaluating self-checkout lanes these days. As a result, the kiosks have become heavily debated among industry analysts. “Shoppers with high velocity who want to get their 10 items or less quickly – …
In its quest to revolutionize retail, Amazon Go has faced significant hurdles, from customer confusion to technical difficulties. Amazon’s challenges in brick-and-mortar retail highlight the complexities of adopting cashierless technology.
The future of checkout technology, consumer perception and adoption, and operator success is a tricky set of balls to keep in the air all at once.
There’s also an interesting feedback loop occurring in American consumerism – the tighter the budget becomes, and the more stressed people feel, the more demands they have regarding how they’d like to be accommodated while shopping.
The latest Food Institute Fast Break news podcast touches on the evolution of self-checkout kiosks and customer service.
Sixty to seventy percent of what is sold at the American ball park is standard stadium fare – hot dogs, peanuts, pretzels, and beer. In a year of inflation and supply chain havoc, can fans still afford the bare necessities for a day at the park?
Convenience is an important aspect of the modern retail landscape, from self-checkout lines to completely cashier-free stores, but frontline associates can still define the experience — particularly in grocery.
Experts believe that video analytics will soon define grocery, from checkout-free shopping to efficient stocking.
Disability-advocacy groups are calling upon retailers to address the issue of inaccessible self-checkout lanes.
