Will Amazon’s Dash Carts Work?

The future of checkout technology, consumer perception and adoption, and operator success is a tricky set of balls to keep in the air all at once.

Is Self-Checkout a Consumer Terminator? Retail, Robots, and More in 2024

There’s also an interesting feedback loop occurring in American consumerism – the tighter the budget becomes, and the more stressed people feel, the more demands they have regarding how they’d like to be accommodated while shopping.

FI Fast Break audio news: Nov. 15, 2023

The latest Food Institute Fast Break news podcast touches on the evolution of self-checkout kiosks and customer service.

Play Ball! Inflation, Value & SNCKRmetrics at the Ballpark

Sixty to seventy percent of what is sold at the American ball park is standard stadium fare – hot dogs, peanuts, pretzels, and beer. In a year of inflation and supply chain havoc, can fans still afford the bare necessities for a day at the park?

In the Age of Self-Checkout, Great Employees Can Offer Standout Experiences

Convenience is an important aspect of the modern retail landscape, from self-checkout lines to completely cashier-free stores, but frontline associates can still define the experience — particularly in grocery.

Video Analytics Reshaping Supermarket Experience

Experts believe that video analytics will soon define grocery, from checkout-free shopping to efficient stocking.

Self-Checkouts Often Inaccessible to Disabled Shoppers

Disability-advocacy groups are calling upon retailers to address the issue of inaccessible self-checkout lanes.