QSRs are revolutionizing the dining experience by integrating AI, mobile ordering, and kiosks, but success depends on balancing efficiency with human connection. Intouch Insight’s 2025 Emerging Experiences study highlights how industry leaders are using innovative tech to streamline operations.
Independent cafés and mid-sized coffee chains are chipping away at the dominance of Starbucks and Dunkin’, leveraging bold menu experimentation to capture customers. Challenger brands are expanding aggressively, too.
Noodles & Company has tumbled from fast-casual stardom to potential Nasdaq delisting, plagued by declining morale, quality, and customer experience. One industry turnaround expert proposes a bold recovery plan targeting high-impact opportunities to restore the brand’s luster.
NEW ORLEANS – Embracing innovation, cultivating culture, and focusing on collaboration along the supply chain were key themes on display at the DMA Annual Conference. Hosted by Distribution Market Advantage (DMA), this year’s iteration of …
Move over, pumpkin spice: ’tis the season to deck the halls and sprinkle a little peppermint in every item possible.
No drive-thru? For nearly half of Americans, that’s a deal-breaker. New research shows that 47% of U.S. consumers would simply avoid going to a store that doesn’t have a drive-thru. And twice as many people …
Acquisitions and IPOs seem to be gaining momentum heading into the summer. Here’s a look at notable business moves in the food industry in recent days: PILGRIM’S PRIDE TO ACQUIRE KERRY CONSUMER FOODS Pilgrim’s Pride …
