Tag: customer experience

How McDonald’s Won Over Gen Z Consumers

The Magnetic 100: Restaurants report by dcdx reveals the top brands captivating Gen Z, with McDonald’s, Wingstop, and Starbucks leading the pack due to their organic online engagement and unique customer interactions.

When Grocery Goes Virtual: Foodservice in the Metaverse

The Metaverse, in many ways, is rather stupid. Its characters are blocky, Cocomelon fever dreams and its stock is crashing – in late October, shares dropped 24% to their lowest point since 2016 after parent ...

AR Offers Worlds of Possibilities in Food Industry

My augmented reality (AR) journey with a pear began easily enough. Scan to Experience the Vortex of Augmented Reality, reads the QR code on the homepage of usapears.org. I’ve always wanted to enter a vortex, …