Acosta Group expects 2026 to be a breakout year for agentic AI, with shoppers embracing AI “companions” while still wary of automated purchasing. Acosta Group also feels consumers will demand personalized wellness, along with innovation that feels relevant – not just new.
Agentic AI is shifting retail from answers to actions – transforming discovery, consideration, and conversion. For food brands, metadata mastery and AI literacy are now imperatives.
Amazon broke new ground in the retail space with the recent debut of its “Just Walk Out,” cashierless checkout system at a grocery store in Bellevue, Washington. Amazon’s VP of Physical Retail and Technology, Dilip …
