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Online grocery services have multiple components, but which reigns supreme? Brick Meets Click partner David Bishop reviews ship-to-home, pick-up, and delivery services, and highlights the best uses and challenges for each option. He also discusses how the pandemic changed consumer shopping habits and the prospects for rapid delivery.
“I think the value proposition from the consumer standpoint wouldn’t position grocers as the natural place where 15- and 20-minute [delivery] would dominate.”
– David Bishop