Instacart’s AI driven pricing tests are drawing FTC scrutiny and risking a consumer trust meltdown as shoppers balk at higher than expected costs. Experts warn that without transparency, retailers could push customers toward cheaper rivals and curbside alternatives.
Acosta Group expects 2026 to be a breakout year for agentic AI, with shoppers embracing AI “companions” while still wary of automated purchasing. Acosta Group also feels consumers will demand personalized wellness, along with innovation that feels relevant – not just new.
Barry Thomas, senior thought leader at Kantar, unpacks the rapid rise of agentic AI — a new class of AI systems that don’t just generate information, but take action on behalf of the user.
Agentic AI is reshaping food tech, driving smarter service and explosive growth. But as automation deepens, legal battles and leadership shakeups hint at a turbulent future.
GoSpotCheck by FORM brings real-time visibility and control to produce and meat departments – helping grocers reduce shrink, optimize labor, and improve margins through data-driven execution.
Self-checkout was pitched as a payroll panacea – but retailers are finding it’s no silver bullet. Shrinkage, tech woes, and customer pushback are forcing grocers to rethink the economics of DIY checkout lanes.
Walmart is going all-in on agentic AI, launching super agents that act autonomously to streamline everything from customer service to supply chain ops. For food businesses, this tech could mean fewer errors and sharper margins.
The UPC has long been a staple in food retail—but 2D barcodes are poised to take its place and transform how manufacturers, retailers, and consumers connect. In this on-demand webinar, experts from GS1 US and …
About 77% of shoppers say they’re interested in trying new technology within a grocery store. And major retailers are finally warming to the idea of providing innovations like electronic shelf labels.
