As restaurants compete in an increasingly “phygital” world, blending digital and physical experiences is key to meeting consumer expectations in 2025. Restaurant-tech company Tillster expects curbside pickup to ramp up, too.
The rise of in-store fulfillment was rapid, and it created new challenges alongside new sales opportunities. Customers are demanding faster speeds and more convenience while grocers now need to juggle multiple fulfillment options while keeping …
Albertsons Cos. has begun piloting an Instacart-powered online grocery pickup service in six major cities. The new click-and-collect service, which is currently available in 40 stores, will work in tandem with Albertsons’ Drive Up & …
Albertsons Companies introduced Albertsons Pay, a new zero-touch checkout experience. Available through its updated just for U loyalty app, it offers shoppers with a secure and contact-free way to pay, use discounts, and earn rewards. The new technology is …
Food Institute Focus – Pizza Profits from Pandemic
Online grocery shopping has surged during the COVID-19 pandemic. Before COVID-19, online accounted for less than 10% of food sales, according to Ernst & Young LLP (EY). By June, 45% of food sales were online. …
Food Institute Focus – Starbucks to Transform Store Formats
