Tag: fast food

Fast-Food Customers Fed Up, Threatening Brand Reputation

In an era of heightened consumer feedback, CEO John Mazur feels managing a brand’s reputation requires constant vigilance. Recent QSR reputation rankings highlight the importance of listening and authentic engagement.

Analysis: Why Has Adoption of AI Been So Slow in F&B?

While restaurant chains like McDonald’s have had notable swings and misses regarding AI, business leaders insist the technology offers invaluable uses to food companies, aiding personalized offers, sales forecasting, and more.

$1.99 Sonic Boom Shakes Up Value Meal Wars

The so-called fast-food “value wars” are ramping up. First McDonald’s and Taco Bell tried to undercut each other; now Sonic’s $1.99 meal has taken things to another level.

Plant-based Consumers’ Favorite QSRs

U.S. consumers love fast food and those who follow a plant-forward diet are no exception. Which quick service restaurants (QSRs) are plant-based consumers seeking out this year?

How Raydiant Provides Digital Solutions for Restaurants

Join The Food Institute at NRA’s 2024 Restaurant Show as we investigate the innovations of Raydiant, a company that provides digital tools for Restaurants. From digital menu boards to point-of-sale integration and even AI-triggered promotional …

Best Ways to Innovate in Fast Food

How do you develop unique items for consumers across the globe, but still maintain your core brand? What is the most effective strategy for a QSR to retain its customers in challenging times? What leads ...

Restaurant Chains Dominate Top 10 Fastest-Growing Retail Brands

Yelp has released its first-ever list of the 50 fastest-growing brands in the U.S. Restaurant chains dominate the top ten, half of which are “challenger brands” – businesses that are not market leaders but aim to compete by disrupting their industries.

Advertisement
FI-Home-NEW-2020Gaps
FI-Home-NEW-2020Gaps
Advertisement

Chick-fil-A is the Fast-Food Customer Service King

Employees at Chick-fil-A’s 3,000-plus locations “are trained to genuinely care about the customer’s experience,” said Courtney Haywood, a brand manager and the CEO of Courtney Haywood Agency Partners.

California Wage Law: The Dominos Are Poised to Fall

QSR jobs will be in high demand once the law passes as workers try to reduce their dining expenses in lieu of high food costs and an inflationary environment. More importantly, however, California just bolstered the prospects of hundreds of thousands of current and (more importantly) future fast-food workers.