Restaurants are redefining delivery with “hospitality beyond the four walls,” using personal touches like handwritten notes and smart packaging to boost satisfaction. The payoff? A warmer brand experience and repeat business.
Economic headwinds are shaping consumer shopping behaviors, with looming tariffs affecting consumers’ perceptions of imported foods…
Employees at Chick-fil-A’s 3,000-plus locations “are trained to genuinely care about the customer’s experience,” said Courtney Haywood, a brand manager and the CEO of Courtney Haywood Agency Partners.
Proper inventory management is a top concern for retailers. Out-of-stock items and inefficient replacement strategies can result in lost sales, reduced customer satisfaction, and lower loyalty levels. In response to these challenges, companies like Walmart …
