Forces Shaping Foodservice: Attracting Discerning Shoppers
Economic headwinds are shaping consumer shopping behaviors, with looming tariffs affecting consumers’ perceptions of imported foods…
Tag: american customer satisfaction index
Foodservice Focus: Consumers Can’t Get Enough of Texas Roadhouse, Chick-fil-A
Legacy chains like Chick-fil-A are seeing customer satisfaction scores hold even as growth slows, opening doors for challenger QSRs. Meanwhile, full-service dining has largely stumbled amid rising prices.
Riding High: Data Shows LongHorn Steakhouse Ascending Among Casual-Dining Chains
LongHorn Steakhouse has become a prime candidate to unseat rivals like Texas Roadhouse as America’s preferred steakhouse.