Recall Response 101: Strategies for Brands in Crisis
As recent product recalls show, the stakes are high when brands must respond to a recall. Experts share the necessary steps to keep a brand’s reputation intact during a recall.
As recent product recalls show, the stakes are high when brands must respond to a recall. Experts share the necessary steps to keep a brand’s reputation intact during a recall.
Researchers at Michigan State University have produced a breakthrough that promises better-tasting – and longer-lasting – potatoes.
While restaurant chains like McDonald’s have had notable swings and misses regarding AI, business leaders insist the technology offers invaluable uses to food companies, aiding personalized offers, sales forecasting, and more.
About 77% of shoppers say they’re interested in trying new technology within a grocery store. And major retailers are finally warming to the idea of providing innovations like electronic shelf labels.
Agreement by Uber and Lyft in Massachusetts to pay a minimum wage of $32.50 an hour plus some benefits to drivers takes the whole minimum wage debate to a new level and raises questions about what it will mean to other sectors.
Nutrition plays a crucial role when taking GLP-1 medication for weight loss, which has transformed medical approaches to managing obesity.
Restaurants can have a drive-up process even if they don’t have a traditional drive-thru setup.
PepsiCo has developed a so-called “smart can” that can deliver tailored, digital content. Experts are torn on whether or not the brand will get legitimate ROI on its investment.
CPG manufacturing platform Keychain has appointed Mitchell Madoff to Head of Retail Partnerships. The Foxtrot transplant and former Head of Whole Foods Private Label brings with him an extensive background in CPG and private label spanning over two decades.
“The digital element presents an expanded shopper/marketer revenue stream for the company,” Zakowicz said.
Today’s retail workers are most eager to be equipped with tools that help them tackle inefficient tasks, particularly when interacting with customers.
When scanning a candy store in 2024, customers will notice a developing trend: freeze-dried products, apparently, are the coolest. Candies like Skittles and Jolly Ranchers can now be found in freeze-dried variations.
The event’s exhibitors focused on foods, drinks, and equipment designed to help foodservice operators create unique taste experiences. Beyond offering crave-worthy fusion dishes and fun iced beverages, exhibitors offered a wide array of vending machines on the show floor.
The food-away-from home industry gathered in Chicago between May 18 and May 21 for the 2024 National Restaurant Association Show (NRA 2024).
Researchers have created a way to make 3D-printed food, including cookies, out of plastic waste. It could be the answer to multiple global issues.
Restaurant automation reduces service time, increases consistency, and eliminates labor from the restaurants that use it.
Functional chocolate is becoming a staple of health-conscious diets. Manufacturing the healthier-for-you chocolate often requires much trial and error, however.
With grocery refrigeration space tight, manufacturers are looking at producing shelf-stable products to cut waste and improve profits.
Novel proteins including cultivated meat, mycelium, and dairy bioidenticals are advancing further into the market, and some state governments are pushing back. A new survey by McKinsey & Company explores how consumers perceive these ingredients—and their willingness to trial them.
“The power of audio in retail goes beyond just music,” Elsley said. “Incorporating carefully crafted messaging and advertisements into the auditory experience can further enhance customer engagement and drive sales.”
As more work is being published (and more health-focused products manufactured) to improve health and happiness, we may be entering an era in which the average human life can not only be improved, but extended. Are store managers ready for what that means?
The future of checkout technology, consumer perception and adoption, and operator success is a tricky set of balls to keep in the air all at once.
The global gluten-free products market continues to show noteworthy growth. with brands such as Mightylicious cracked the code.
The statistics send a clear message: consumers the world over are searching for functional foods and beverages in 2024
The approvals signal a potential disruption to traditional animal- and plant-based ingredients that have long dominated consumer packaged goods (CPG).
In a few short years, retail will be a totally immersive and data-driven experience highlighted by personalized AI recommendations for health and home, smart carts to increase efficiency (and solve the traveling salesman’s dilemma in-store), and much more.
Clean-label initiatives continue to rise within the plant-based category and beyond as concerns surrounding ultra-processed foods intensify and more consumers prioritize what’s NOT in their products.
In an era defined by rapid technological advancement and environmental challenges, the concept of controlled environment agriculture (CEA) is at the forefront of a profound transformation in the agricultural sector.
Wildfires threaten the 2024 growing season, as bird flu and cargo woes challenge global resilience and supply chains.
In a new study, participants indicated that AI-generated food images look more appealing than authentic photos.
The treatment represents an impressive scientific achievement, however, borne from human perseverance to solve major quality-of-life issues. Xolair transcends mere new medical knowledge—it’s a step towards allowing food allergy sufferers to live more freely.
The Florida House has approved a wide-ranging bill that would ban the sale and production of cultivated meat in the state. How will alt-meat innovations be impacted if it is signed into law?
To further understand how inventory and supply chain will change, Jarvis said the end of data silos must be achieved “to create a holistic understanding of each shopper, their interactions, and the stream of information being shared with them.
“By 2030, visiting a Target, Walmart, or Costco won’t just be about shopping,” said Diana Zheng, head of marketing at Stallion Express, a leading e-commerce shipping company from Canada, “It will be an experience. An immersive experience. A personalized experience, even a social experience.”
One great benefit of loyalty programs is that they help businesses, like restaurant chains, build a relationship with a customer. To inspire consumers to join your program you can use price or other incentives.