If you’ve flown in the past few years, you’ve likely run into a poor customer experience on an airline: albeit from overworked staff trying their best, delayed and canceled flights, more turbulence, and smaller seats. …
As food delivery apps make fresh meals just a tap away and younger diners prioritize experiences over portion sizes, the once-revered doggie bag is fading into obscurity. Experts feel shifting social norms and portion fatigue are driving the trend.
With food-related holidays happening almost daily, brands are capitalizing on events like National Burrito Day (April 3) to drive sales, boost loyalty program engagement, and introduce gamified promotions. Restaurants from Chipotle to Taco Bell are taking advantage, rolling out limited-time deals.
A list of the most innovative food businesses for 2025 highlights companies reshaping the restaurant and foodservice landscape. Mediterranean chain Cava topped the list for its focus on in-person experiences, proving that hospitality and human connection are just as vital as efficiency in the evolving food industry.
Extravagant MLB concession stand foods have become as American as apple pie. On the official opening day of the Major League Baseball campaign, FI breaks down the wildest concession stand items in 2025 – from massive tiramisu orders at Yankee Stadium to dyed corn dogs in Seattle.
The 2025 Bar & Restaurant Expo featured celebrity chefs, expert mixologists, and food suppliers. Key themes included authenticity, “unreasonable hospitality,” and organically growing and cultivating a staff.
As better-for-you salad chains stagnate, they take on novel growth strategies to complement ambitious expansion strategies. Sweetgreen and Just Salad are two major chains endeavoring to take on new consumer need states.
Gen Z consumers demand authenticity from brands, viewing them as extensions of their personal identity. One restaurant consultant notes that, to capture Gen Z’s loyalty, businesses must align with their values and leverage micro-influencers for genuine connections.
After being fired in 2008, Melissa Ben-Ishay founded Baked By Melissa, transforming her home-based cupcake baking into a successful business with 14 locations. Known for its innovative flavors and high-quality standards, the company has avoided acquisitions to maintain brand integrity.
Wendy’s has set aspirational financial goals for the next few years and is leveraging innovative practices to achieve them. Capitalizing on various dayparts with compelling value propositions and tapping collaborations are key tools the brand is using to achieve a new era of growth.
The Magnetic 100: Restaurants report by dcdx reveals the top brands captivating Gen Z, with McDonald’s, Wingstop, and Starbucks leading the pack due to their organic online engagement and unique customer interactions.
Mixue Ice Cream and Tea has become the world’s largest F&B chain by number of locations, thanks to its affordable pricing and innovative franchising strategy. The chain illustrates the time-tested popularity of teas, which are increasingly prized by young adults.
One industry insider considers St. Patrick’s Day the “Black Friday for bars and restaurants.” March 17 offers the opportunity for big profits – assuming operators create high-margin LTOs and leverage cost-effective marketing strategies
Boxer-turned-entrepreneur Mike Tyson recently launched Mr. Fluff-Head at Mr. Charlie’s. The new dessert features a potato-based soft serve topped with a Mike’s Bites vegan chocolate ear and organic strawberry drizzle, celebrating Tyson’s investment in the plant-based QSR chain.
Dave’s Hot Chicken has been named America’s fastest-growing restaurant chain, with over 700 locations in the pipeline. The chain’s success is largely attributed to its massive social media following.
The recent lawsuit in California alleging PepsiCo’s engagement in nefarious pricing practices is the latest in an ongoing movement in food and beverage to leverage the Robinson-Patman Act to strengthen small businesses’ economic autonomy. The act is also a fiercely debated issue in the U.S. government.
Global street food is hot: contributing over $543.5 million in frozen aisle CPG sales over the past two years.
Only a few months into his new role, Starbucks CEO Brian Niccol is laying out a radical plan to curry Americans’ favor with the brand. Tensions are high, as ex-CEO Howard Schultz may not be able to save the café chain if Niccol can’t get it back on track.
Twin Peaks’ executive chef predicts spicy flavors will continue to dominate menus, as consumers increasingly crave regional dishes from Latin America, like birria tacos. Now, more than ever, diners are embracing authentic cuisine.
Yum Brands’ new AI platform, Byte by Yum, illustrates the potential of proprietary tech for QSR giants, but independent restaurants can also leverage similar, customizable platforms. Experts advise starting small with AI for specific tasks and monitoring its outputs closely to ensure that it enhances efficiency.
What will lead to success for coffee chains in 2025? Efficiency, exclusive LTOs … and wrestling prime real estate away from pesky car washes, according to the CEO of Clutch Coffee.
As consumers wish for better spring weather, recent data shows that floral flavors are growing in popularity, particularly among Gen Z and younger consumers. FI spoke with an industry expert about these nascent trends and their deeper implications.
Super Bowl 59’s commercials leaned on humor and star power, featuring celebrities like Martha Stewart to promote F&B brands.
In the wake of historic wildfires, Los Angeles’ food community has rallied to support those in need by offering free meals and raising funds. This collective effort underscores the industry’s commitment to community support.
Gamification is emerging as a winning strategy for restaurants looking to enhance their customer loyalty programs. 76% of owners said they plan to gamify their programs in the next 2 years, with brands like Starbucks, Jimmy John’s, and Dunkin’ leading the charge.
Innova Market Insights recently noted that two in three consumers are open to trying new international food, with Asian cuisines ranking second most popular for meals (after the consumer’s local cuisine). And, according to a …
As Super Bowl Sunday nears, establishments may have a fierce battle for customers on their hands. Fortunately, consumers sound poised to spend, as 76% plan to spend up to $250 on Super Bowl Sunday preparations.
In 2025, the U.S. meat and poultry processing industry is leveraging advanced materials and automation to enhance efficiency across its supply chain. Innovations in blade technology and nanotechnology in packaging are transforming operations.
U.K. darling PizzaExpress is charting a course for a U.S. takeover beginning with locations throughout Florida. The chain offers an affordable escape with a unique twist, including live music.
Hawaiian cuisine is getting more popular on the mainland, with searches for Hawaiian barbecue up 88% from last year and Hawaiian Mac Salad up 523% over the same period. What’s behind this boom?
At the recent Retail’s Big Show event by the NRF, technology took center stage, showing the need for businesses to transform their operations with a digital future in mind. Here’s a look at three themes slated to take over retail in the new year.
The rapid adoption of weight-loss drugs is reshaping purchasing habits. Circana experts highlight opportunities for brands to align with GLP-1 users’ goals by offering tailored, portion-controlled products and leveraging personalized marketing strategies to capture this evolving market.
A tentative deal granting U.S. dockworkers a pay hike averted a potential supply chain crisis, while opening the door to modernizing ports.
Noodles & Company has tumbled from fast-casual stardom to potential Nasdaq delisting, plagued by declining morale, quality, and customer experience. One industry turnaround expert proposes a bold recovery plan targeting high-impact opportunities to restore the brand’s luster.
The plant-based category may have plateaued, but one corporate chef sees opportunities in hybridized, plant-forward dishes that feature vegetables like roasted cauliflower and cleaner options driven by sustainability and rising beef prices.
