Foodservice Archive

How Baked By Melissa CEO Turned Financial Woes Into Success

After being fired in 2008, Melissa Ben-Ishay founded Baked By Melissa, transforming her home-based cupcake baking into a successful business with 14 locations. Known for its innovative flavors and high-quality standards, the company has avoided acquisitions to maintain brand integrity.

Wendy’s Growth Playbook Leans on Careful Innovation

Wendy’s has set aspirational financial goals for the next few years and is leveraging innovative practices to achieve them. Capitalizing on various dayparts with compelling value propositions and tapping collaborations are key tools the brand is using to achieve a new era of growth.

How McDonald’s Won Over Gen Z Consumers

The Magnetic 100: Restaurants report by dcdx reveals the top brands captivating Gen Z, with McDonald’s, Wingstop, and Starbucks leading the pack due to their organic online engagement and unique customer interactions.

Mixue and Matcha: Asian Beverages Take Over the World

Mixue Ice Cream and Tea has become the world’s largest F&B chain by number of locations, thanks to its affordable pricing and innovative franchising strategy. The chain illustrates the time-tested popularity of teas, which are increasingly prized by young adults.

Green Means Go: Maximizing Profits on St. Patrick’s Day

One industry insider considers St. Patrick’s Day the “Black Friday for bars and restaurants.” March 17 offers the opportunity for big profits – assuming operators create high-margin LTOs and leverage cost-effective marketing strategies

Mike Tyson Unleashes Plant-Based Ice Cream at ‘Vegan McDonald’s’

Boxer-turned-entrepreneur Mike Tyson recently launched Mr. Fluff-Head at Mr. Charlie’s. The new dessert features a potato-based soft serve topped with a Mike’s Bites vegan chocolate ear and organic strawberry drizzle, celebrating Tyson’s investment in the plant-based QSR chain.

A Fizzy Fiasco – PepsiCo Embroiled in Yet Another Legal Battle

The recent lawsuit in California alleging PepsiCo’s engagement in nefarious pricing practices is the latest in an ongoing movement in food and beverage to leverage the Robinson-Patman Act to strengthen small businesses’ economic autonomy. The act is also a fiercely debated issue in the U.S. government.

Executive Chef: Latin Flavor Explosion Has Only Just Begun

Twin Peaks’ executive chef predicts spicy flavors will continue to dominate menus, as consumers increasingly crave regional dishes from Latin America, like birria tacos. Now, more than ever, diners are embracing authentic cuisine.

AI and Independent Restaurants: Experts Share Tips, Predictions

Yum Brands’ new AI platform, Byte by Yum, illustrates the potential of proprietary tech for QSR giants, but independent restaurants can also leverage similar, customizable platforms. Experts advise starting small with AI for specific tasks and monitoring its outputs closely to ensure that it enhances efficiency.

Flower Power: Gen Z Craves Floral Menu Innovations

As consumers wish for better spring weather, recent data shows that floral flavors are growing in popularity, particularly among Gen Z and younger consumers. FI spoke with an industry expert about these nascent trends and their deeper implications.

Hunger Games: How Gamified Loyalty Programs Help Restaurants Win

Gamification is emerging as a winning strategy for restaurants looking to enhance their customer loyalty programs. 76% of owners said they plan to gamify their programs in the next 2 years, with brands like Starbucks, Jimmy John’s, and Dunkin’ leading the charge.

Baily Foods’ Secret to Authentic Asian Cuisine

Innova Market Insights recently noted that two in three consumers are open to trying new international food, with Asian cuisines ranking second most popular for meals (after the consumer’s local cuisine). And, according to a …

Meat the Future: Cutting-Edge Tech Transforming Meat Processing

In 2025, the U.S. meat and poultry processing industry is leveraging advanced materials and automation to enhance efficiency across its supply chain. Innovations in blade technology and nanotechnology in packaging are transforming operations.

UK-Based PizzaExpress Charts Course for Florida

U.K. darling PizzaExpress is charting a course for a U.S. takeover beginning with locations throughout Florida. The chain offers an affordable escape with a unique twist, including live music.

Consumers Fall in Love with Hawaiian Eats

Hawaiian cuisine is getting more popular on the mainland, with searches for Hawaiian barbecue up 88% from last year and Hawaiian Mac Salad up 523% over the same period. What’s behind this boom?

3 Key Takeaways From NRF 2025 – Retail’s Big Show

At the recent Retail’s Big Show event by the NRF, technology took center stage, showing the need for businesses to transform their operations with a digital future in mind. Here’s a look at three themes slated to take over retail in the new year.

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GLP-1 Drugs’ Ripple Effects, Circana’s Tips for Adapting to Them

The rapid adoption of weight-loss drugs is reshaping purchasing habits. Circana experts highlight opportunities for brands to align with GLP-1 users’ goals by offering tailored, portion-controlled products and leveraging personalized marketing strategies to capture this evolving market.

COLUMN: Noodles & Company Needs More Than a Secret Sauce

Noodles & Company has tumbled from fast-casual stardom to potential Nasdaq delisting, plagued by declining morale, quality, and customer experience. One industry turnaround expert proposes a bold recovery plan targeting high-impact opportunities to restore the brand’s luster.

BREAKING: Panera CEO Steps Down

Panera CEO Jose Alberto Dueñas stepped down from his role as CEO today, with current CFO Paul Carbone taking his place until a permanent position holder is found. What could this mean for the future of the chain?

Chicken Chains Leading Fast Food’s Next Wave

Chicken chains are outpacing the broader dining sector, with fried chicken restaurants seeing a 4.3% increase in visits, driven by chicken’s versatility. KFC is taking advantage by launching its new “Saucy” brand.

Fewer Drinks, More Dessert at Home: Inflation’s Impact on Indulgence

Inflation is reshaping indulgence habits, with consumers swapping pricey restaurant desserts for store-bought or homemade options, causing a notable decline in dessert sales across dining segments. Meanwhile, alcohol consumption is shifting toward affordable options in a similar fashion.

Phygital Prowess: 2025’s Recipe for Restaurant Success

As restaurants compete in an increasingly “phygital” world, blending digital and physical experiences is key to meeting consumer expectations in 2025. Restaurant-tech company Tillster expects curbside pickup to ramp up, too.