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Retail Pharmacy Recall Manual

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Authored by Olsson Frank Weeda Terman Bode Matz PC

Recalls are not pleasant experiences. However, being prepared to deal with one, and following responsible and sensible procedures, can help to make a recall run more smoothly. This manual outlines ways in which a retail pharmacy company can develop a useful plan of action in the event it is faced with a recall. This manual will focus on the recall procedures that apply to products regulated by the Food and Drug Administration, especially prescription and over-the-counter drugs. Many of the concepts discussed in this manual will be useful to the retail pharmacy company with respect to the array of private label products sold in the front-of-store in most retail locations.

This manual is designed to assist retail pharmacy companies in handling recalls and market withdrawals of the vast array of products carried by the typical full-line retail pharmacy, including prescription and over-the-counter drugs, controlled substances, medical devices, dietary supplements, cosmetics, infant formula, food, consumer products such as toys and cleaning products, and pesticides.

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