Retail has long been beholden to a simple rule regarding economies of scale: bigger is better. However, with advancing technology over the past 10 to 15 years, the retail landscape has changed. Improvements in the supply chain make it possible to provide the necessary support to smaller stores. According to Steve Matthesen, president of the Nielsen Retail Vertical:
“Perhaps the new retail mantra should be ‘Go small or go home,’ as the ‘Bigger is better’ paradigm has been challenged virtually everywhere... Hyper-localization and specialization are fueling today’s retail growth. As lifestyle and consumption habits change, we’re seeing a structural shift in where consumers shop and what they buy, and some small formats are driving big growth. Mass-market strategies are also losing relevance as consumers look for unique experiences that meet their personal demands.”
Nielsen further reports that nearly half of respondents (46%) reported grocery shopping is a chore that they'd like to spend as little time on as possible. These respondents argue that their grocery chains communicate in a relevant way, understand their grocery requirements and provide items they enjoy. So what exactly are grocers missing?
According to the report, shoppers rate high quality produce, convenient locations and product availability as more influential for store-selection decisions than finding the location with the lowest prices. Sure, price remains a factor, but it seems it is overstated. Customers are looking for other things to entice them through the doors.
Grocery operators can leverage stand-alone or integrated services into their stores to also draw customers in. The most widely used in-store services at grocers are banking, used by 42% of customers, fast food, used by 40% of customers, and pharmacy, used by 39% of customers. It makes sense: for customers who feel shopping is a chore that must be completed, adding places to bank, eat and grab medicine can reduce the amount of time completing one's daily errands.
Multiple salmonella outbreaks have been in the news lately. Most recently, the CDC reported 73 cases of salmonella linked to Kellogg's Honey Smacks cereal. The outbreak reached 31 states and resulted in 24 hospitalizations.read more
Italy will not ratify the EU's free trade agreement with Canada because it does not ensure sufficient protection for the country's specialty foods, according to the country's agriculture minister. The Comprehensive Economic and Trade Agreement (CETA) will abolish some 98% of customs duties and allow the EU to export more cheese and wine and Canada more pork and beef in quotas that expand over the next six years, reported
Chris focuses on fresh, canned and frozen fruit and fresh and dried vegetables for the Food Institute Report. In addition, he assists in compiling data for various Food Institute publications throughout the year. He is a proud Rutgers University alumnus with a degree in English, and has a background in web writing for a variety of industries, including legal, foodservice and small-to-medium sized businesses. In his downtime you can find him watching New York Yankees baseball, hiking, enjoying live music and spending time with his dog Kaiden. He invites you to contact him via email at email@example.com to talk about anything food-related.
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