On a recent visit at a friend's house, I had a moment of clarity to see how technology is becoming such a major facet of everyday life. Clearly, we cover technological advancements pretty regularly here at the Food Institute, but for whatever reason, all of the news stories I've been reading over the past few years became...read more
Emotion, commonly understood as the most significant driver of customer loyalty, can pay huge dividends for companies. And for the food industry; that's a good thing. According to the 2016 Temkin Emotion Ratings, consumers are very happy with their food outlets and grocery stores, especially compared to some other industries.read more
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